Classic Collision Preston

4.7 (306reviews)
95%
3331 Preston Highway,  Louisville,  KY  40213

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Louisville, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (306)

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

My Experience

Great job. Done quickly. Very friendly and kind staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent Service from all employees

Customer Service

Returned Clean

My Experience

The work done couldn't be better. Great communication through the whole process. Would absolutely recommend

Likely to Recommend

Repair Quality

Kept us informed along the entire process which is very important us! The work was excellent!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Everyone was very helpful, understanding, nice to talk to on the phone and in person. My car is driving great and they cleaned it before I picked it up. I would highly recommend and use again.

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

I used Classic before and was over the moon with how I was treated, but this time I was less satisfied.

Repair Quality

Overall the team did a good job, but they didn’t fix my horn (which was one of the main issues I had with the car). Instead of telling me this, they sent me home and I had to call and have it looked at again, all to find out that they couldn’t fix my horn and I’d have to take it somewhere else.

Customer Service

See previous comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Le recomendaría el taller no solo a familia y amigos, si no que hiciera una campaña publicitaria, desdé las redes sociales hasta un comercial de televisión, gracias

Repair Quality

Yo confirmo con estas breves palabras, Qué si todos los talleres tuvieran el profesionalismo, de ese excelente equipo de trabajo, no existiera clientes insatisfecho, a buen entendedor con pocas palabras vasta, solo que tendríamos que buscar palabras que no existen para galardonarlos,muchas gracias por existir

Customer Service

Es la mejor parte de la encuesta, sencillo, extremadamente profesional, todo el colectivo muy amable, por mi 1000 estrella se ganarían

Returned Clean

My Experience

The car repair looks good, and the car was returned clean and in like new condition. Every staff member was professional, courteous, helpful and kind. Communication about the status was good. They worked hard to return the vehicle as soon as it was possible to accommodate my need.

Likely to Recommend

Repair Quality

Every step of the process was smooth, up to and including the finished work and return of my vehicle. The repair was well done, and my car was shiny and clean. All the communication and interaction with staff was pleasant, efficient, and helpful.

Customer Service

Returned Clean

My Experience

Fred and Devon were excellent in providing customer service and I will definitely be returning to Classic in the future!

Likely to Recommend

Would certainly recommend.

Repair Quality

I had an excellent experience with Classic Collision and would recommend them to folks looking to have their car taken care of. I was very impressed and would absolutely work with them again!

Customer Service

Fred and Devon were great!

Returned Clean

Likely to Recommend

Like stated before, the actual repair that was requested is OEM quality and amazingly done. However the handling of my vehicle afterwards is a huge issue which keeps me from recommending to others.

Repair Quality

Quality of the requested repair is phenomenal, however my vehicle is now covered in scratches, has another small dent on the rear passenger door, and a chunk of my hatch’s weather seal is now missing.

Customer Service

No issues with the people I’ve spoken to, they’ve been nothing but professional.

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone I dealt with was courteous and informative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Finished earlier than promised very polite

Likely to Recommend

Repair Quality

Great job great services Very polite

Customer Service

Very nice

Returned Clean

My Experience

Likely to Recommend

The BEST!!

Repair Quality

You guys were AWESOME!! And made my experience so much MORE easier!!

Customer Service

AWESOME job guys!!

Returned Clean