Classic Collision Ralph Ablanedo

4.9 (960reviews)
98%
215 Ralph Ablanedo Drive,  Austin,  TX  78748

In operation 8 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (960)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and impressive turnaround times. Many highlight that their vehicles were returned looking brand new, with several noting cars were even cleaned inside and out as a bonus. Repairs were frequently completed ahead of schedule, which customers greatly appreciated. Communication throughout the repair process was a standout strength, with regular updates via calls and texts keeping customers well-informed. A few customers noted areas for improvement, including more realistic estimated completion dates, occasional quality control oversights, and inconsistent proactive updates. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"Looks like a brand new car after repairs! And they cleaned the interior too!! 😁"
"Great communication, great workmanship, and any little thing they made right quickly"
"... kept me informed every step of the way. They were friendly and reassuring that the work was going as quickly as possible without sacrificing quality. I would recommend them ..." Read more
"... knowing the replacement parts and repaired parts you wouldnt know any difference!" Read more
"When we got back to our house I realized that there was a bad leak in the coolant system that only manifested when the car was running. There was zero engine issues when our car was taken ..." Read more
"Called every couple of days with updates! Greatly appreciated"
"The turnaround time and the communication was great! 1010 recommend"
"I was kept up to date on the process. Very professional and courteous. Will refer family and friends. Thank you!"
"They did reach out to me once or twice but I did have to call in over the 3 week period to get an update."
"I would have preferred they call or text me with updates. I've already given the shop that feedback."

Likely to Recommend

Repair Quality

Excellent work, communication, and attention to detail

Customer Service

Constant updates and very personable service.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Excellent work, professionalism!

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Repair Quality

Excellence and professionalism!

Customer Service

Fantastic

Returned Clean

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Repair Quality

Job came back complete and well done! With attention to detail too

Customer Service

I had a wonderful experience, Jose was very communicative and kept me up to date on the whole process

Returned Clean

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Repair Quality

I was kept up to date on the process. Very professional and courteous. Will refer family and friends. Thank you!

Customer Service

Returned Clean

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Repair Quality

Great (& fast) service. Jimmy was proactive in giving me updates. Friendly staff.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Thank you

Repair Quality

Everything was so eazy, Jimmy and Jose at Classic Collision At 215 Ralph Ablanedo in south Austin was Great to work with very Old School Austin... Would refer to anyone.

Customer Service

Great updates and helpfull

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

They had knowledge about my warranty and were able to reassure me of the process. They were flexible with scheduling a time to drop off my car and it was done in a timely manner. Jose and his team from the time you walk in the door and the whole process everyone was nice and helpful.

Likely to Recommend

Repair Quality

From start to finish everyone was very helpful and knowledgeable about my warranty company and help me navigate the process. I Will definitely refer a friend!

Customer Service

Returned Clean

My Experience

My car looks better than before the accident! Appreciate the great service and lovely staff!

Likely to Recommend

They did good job.

Repair Quality

Customer Service

People were nice in this shop and they fixed my car on time so I could go the place I needed to go.👍

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job and attention to detail

Customer Service

Returned Clean