Classic Collision Ralph Ablanedo
In operation 8 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great service and repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Would recommend and would use again.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our concern was to get our vehicle back by a certain day. Your employees did exactly that. Nice to know you all keep your promise.
My Experience - 5.0/5.0 -
Ryan was great, and I would recommend him to anyone. I hate insurance companies, but Ryan made, at least the repairs portion, easy and he did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
they are good at their job
Repair Quality - 5.0/5.0 -
excellent work recommended
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose the best he communicate with me they this whole process really fast turn around on getting my car back overall I’m very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If I could give more than 10 I would. No one wants there car in the collision shop, but if it happens it is a pleasure to have it at Classic Collision. Jose went above and beyond to explain, communicate, and keep me updated in the most professional and super friendly way. It obvious you all love your job by the excellent quality of service and customer service. Never underestimate how you take an unpleasant situation with a car and transform it to a smile. It was a pleasure working with CC! Highly recommend.
Customer Service - 5.0/5.0 -
If I could give more than 10 I would. No one wants there car in the collision shop, but if it happens it is a pleasure to have it at Classic Collision. Jose went above and beyond to explain, communicate, and keep me updated in the most professional and super friendly way. It obvious you all love your job by the excellent quality of service and customer service. Never underestimate how you take an unpleasant situation with a car and transform it to a smile. It was a pleasure working with CC! Highly recommend.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
The actual repair looks great, although they missed paint at the edge of the trunk. Overall, I had a fairly negative experience with customer service. I first brought my car in mid-June for two estimates. The person who did my estimate promptly emailed me the estimate and told me that parts were quite backordered but that he would let me know when they were coming in so we could schedule the repair. I followed up every few weeks to see if there was an update and each time the front office said that they would get the person that would get my estimate, then that he was busy and would give me a call back, and then he never gave me a call back. This happened at least 5 times over a few months. I had to bring my car in for a third estimate mid-October at which point the front office told me there was no record of my other estimates or that parts had been ordered. I showed them the estimates that had been sent to me and they let me know that they had problems with that employee and that they had let them go. While I understand that there can be issues with employees, I find it ridiculous that nobody caught this error in the 4-5 months that i was in given that I called MANY times to check on the status. Once we realized the issue, the staff were very apologetic and did a great job in getting everything scheduled and repaired and the repair itself looks great. Just overall a very frustrating experience
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had the best experience with Classic Collision! The service was amazing and my car looks brand new!
Customer Service - 5.0/5.0 -
Jose did a fantastic job communicating with me about the progress of my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They you to ryan and his team for their hard work. Definitely helped me through this tough time:)
My Experience - 0.0/5.0 -
The bumper is not fully installed