Classic Collision Ralph Ablanedo

4.9 (966reviews)
98%
215 Ralph Ablanedo Drive,  Austin,  TX  78748

In operation 8 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (966)

My Experience

Jose and Yari were extremely nice and professional. The experience was great

Likely to Recommend

Due to no response from CC. Please call back 832.331.3323

Repair Quality

When I received truck. My dashboard had all vehicle warning lights on. This is not how we brought it in. Trying to contact insurance for follow up.

Customer Service

No one cares to call me back 832.331.3323

Returned Clean

My Experience

My Experience

My whole experience was great!! From the communication to the in person customer service! TOP NOTCH!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fender is not aligned right , has a dent also , supposedly I left it to get a job well done and that’s not the case

Likely to Recommend

Repair Quality

Overall great job

Customer Service

Returned Clean

Likely to Recommend

I’ve used AMM for years. Since the merger this is my first visit but I will return.

Repair Quality

Look like an excellent job.

Customer Service

Super polite. I would’ve liked a little more communication but I realize I’m not your only customer.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Great service

Likely to Recommend

Repair Quality

My headlight from opposite side don’t work and my blinker from the side affected doesn’t work

Customer Service

Returned Clean

Likely to Recommend

Supply chain issues are nothing we can control. CC team did a great job keeping me informed. Would recommend

Repair Quality

Customer Service

Matt did a really great job taking care of me. He communicated with me as often as he could. Even front desk was extremely helpful when dealing with all of my calls and questions. All of the assistance was extremely appreciated

Returned Clean

My Experience

Jose did a great job keeping me informed of my cars progress.

Likely to Recommend

Repair Quality

The scratch and dent part of the repair I would write a 10. For the paint park, there are two spots that are still not right and there are swirl marks easily visible on the hood that still need to be buffed out.

Customer Service

I Customer service at this location was absolutely fantastic

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience from the day that I dropped off my car was outstanding Matthew was right there waiting for me and immediately addressed me and took over he was very detailed he was very attentive they handled the rental and everything I am extremely satisfied with the service that I received I will definitely be recommending the shop Matthew also kept in touch with me kept updates with me I had a couple issues with the rental he directed me to the right person so I received amazing service

Likely to Recommend

Customer service was great but i didnt come there for that.

Repair Quality

Door seems like it has air coming in from outside. There was dust all over the place, theres also no cover inside my door pocket area, and they also used ALL my gas!

Customer Service

Well they put on a good customer service front but the work is not so good.

Returned Clean

My Experience

Everything looked fantastic after having to replace and repaint several body pieces, the only problem was that the 1 headlight that was replaced didn't work after already spending 2 months in the shop. I called as soon as I found out and everyone was super helpful and told me to bring it in to fix free of charge. Even though it wasn't completely perfect the first time, everyone here is so understanding and willing to make things right.

Likely to Recommend

Repair Quality

Very professional service and excellent work done to get me back on road! Highly recommend Jose and the team!

Customer Service

They communicated via call / text every couple days providing an update on repair process

Returned Clean