Classic Collision Ralph Ablanedo
In operation 8 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and great help. Jimmy is the man
Customer Service - 5.0/5.0 -
Front desk was top notch. I believe her name was Julie
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0 -
Everyone I spoke and interacted with was very nice and supportive
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Jose and your web update / information system was superior and timely. Understood where my repair was every few days. Great level of detail on status, repairs, costs, and expenses in site.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I haven’t seen my car except for pictures because my friend picked it up for me. We have loved the excellent communication from Classic on status of claim and repair. That could not have been better.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed on time as promised and I was informed along the way about progress and asked if I had any concerns.
Customer Service - 5.0/5.0 -
Jose was fantastic. He was very upfront about the work that needed to be done and I was comfortable with what he told me. I trusted him.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
work was great
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Friendly people. I was satisfied with the work done to my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Excelente when above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was delivered with a dead battery and a broken driver’s side exterior front door handle ! But other than that I thought service was good !
Likely to Recommend - 2.5/5.0 -
My car was delivered back to me with a broken driver-side door handle and a dead battery. Jose had to jumpstart it in the parking lot before I could take it home. The car drove fine, and I put a charger on the battery to bring it up to full charge. I didn’t drive it the next day, but when I went to start it again, the battery was dead. I took the car to a different repair shop, and they diagnosed the issue — the hood latch had been bent and wasn’t engaging the hood “open” warning switch, which was draining the battery. The door handle was working perfectly before we brought the car into Classic Collision, and it was returned to me broken. It’s clear that the hood switch issue and the door handle damage were overlooked during their repairs. Things could have gone smoother. Jose did do a good job keeping me informed during the repair process, but unfortunately, the quality control and attention to detail were lacking. Because of these issues, I can’t give Classic Collision a five-star review
Repair Quality - 2.5/5.0 -
My car was delivered back to me with a broken driver-side door handle and a dead battery. Jose had to jumpstart it in the parking lot before I could take it home. The car drove fine, and I put a charger on the battery to bring it up to full charge. I didn’t drive it the next day, but when I went to start it again, the battery was dead. I took the car to a different repair shop, and they diagnosed the issue — the hood latch had been bent and wasn’t engaging the hood “open” warning switch, which was draining the battery. The door handle was working perfectly before we brought the car into Classic Collision, and it was returned to me broken. It’s clear that the hood switch issue and the door handle damage were overlooked during their repairs. Things could have gone smoother. Jose did do a good job keeping me informed during the repair process, but unfortunately, the quality control and attention to detail were lacking. Because of these issues, I can’t give Classic Collision a five-star review
Customer Service - 2.5/5.0 -
My car was delivered back to me with a broken driver-side door handle and a dead battery. Jose had to jumpstart it in the parking lot before I could take it home. The car drove fine, and I put a charger on the battery to bring it up to full charge. I didn’t drive it the next day, but when I went to start it again, the battery was dead. I took the car to a different repair shop, and they diagnosed the issue — the hood latch had been bent and wasn’t engaging the hood “open” warning switch, which was draining the battery. The door handle was working perfectly before we brought the car into Classic Collision, and it was returned to me broken. It’s clear that the hood switch issue and the door handle damage were overlooked during their repairs. Things could have gone smoother. Jose did do a good job keeping me informed during the repair process, but unfortunately, the quality control and attention to detail were lacking. Because of these issues, I can’t give Classic Collision a five-star review
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank y’all again for being so prompt and communicative, really appreciate everyone!
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely updates about the status of fixes Delivered my car on the date as they initially said While driving after I received I felt as if nothing happens to my car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The folks at Classic were so kind and helpful. They got my car done much more quickly than expected! Quality people and quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Awesome and my wife is very happy. LOL. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome JOBS!!! Thanks so much!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Repair was perfect! They were honest and pleasant- recommendations all around if I know of someone in need
Likely to Recommend - 5.0/5.0 -
Definitely!