Classic Collision Research

4.7 (1,801reviews)
92%
8808 Research Blvd,  Austin,  TX  78758

In operation 26 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,801)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Minor collision from another driver backing into parked car, resulted in front driver's side damage. Main concern and request stated through insurance and initiall repair request was mechanical repairs(wheel bearing/alignment). Wheel bearing was not replaced and is damaged based on driveability.

Customer Service

Service reps were courteous and seemingly attentive, but my main concern was apparently not addressed after receiving vehicle back.

Returned Clean

Likely to Recommend

Repair Quality

Exceptionally great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very friendly and professional. Ozzie did a great job explaining all repairs that needed to be done and worked with me on getting repairs done within my budget. I would highly recommend them to anyone.

Customer Service

Very satisfied. My car looked great. They even washed and vacuumed my car after repairs were made.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys did a great job with the repair and service, but my seats came back dirty. I already currently in the process of fixing the stains, so it is all good now.

My Experience

My Experience

Great service all around!

Likely to Recommend

Repair Quality

Super fast turn around time, staff was very nice and helpful. Would recommend!

Customer Service

My Experience

You broke both visors in my car. Still waiting to get them fixed.

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Lo recomiendo

Repair Quality

Muy bueno trabajo

Customer Service

Buena atención 👏

Returned Clean

Likely to Recommend

Repair Quality

All repair was very good! But I hear some noise when I drive.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ozzy was amazing! Very knowledgeable and kept me up to date. Love the results of my car. Will tell everyone to come here

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair looks great

Customer Service

Very friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice and professional.

Customer Service

Returned Clean

Likely to Recommend

This shop (although another location) was recommended to me by my dad for his excellent repairs. I am glad to say I have already recommended this shop and will continue to in the future.

Repair Quality

Repairs aesthetically are perfect and all issues as a result of the damage were fully resolved

Customer Service

I wish I could put higher than 10. Everyone was professional and the communication throughout the process via texting was all I could ask for in staying up to speed on progress.

My Experience

I loke how you updated me every day or every other day that was awesome and you finished earlier then expected and a great job you n my car. Thanks

Likely to Recommend

Good

Repair Quality

They had me with updates on the car everyother day

Customer Service

Good

Likely to Recommend

I can’t drive my car, and now your company wants me to pay for the repairs myself even though they are the ones who put in parts that are causing my car to not be able to drive.

Repair Quality

My car wouldn’t turn on because one of the wires wasn’t connected in the hood. Then it wouldn’t turn on because the mechanic used after market headlights, which were draining the battery while the car was at rest, meaning I can’t drive my car because the battery gets drained overnight even if I drive it all day.

Customer Service

They were nice, but I can’t drive my car after the repairs they did.

Returned Clean