Classic Collision Research

4.7 (1,801reviews)
92%
8808 Research Blvd,  Austin,  TX  78758

In operation 26 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,801)

My Experience

Justin was extremely professional and helpful through the entire process. Very refreshing these days. Thank You and we will recommend your shop and use classic in the future.

Likely to Recommend

Repair Quality

Justin was great and the car looks new again. Thank you

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The car was repaired on time and looked very good when completed. Justin was very friendly and helpful.

Likely to Recommend

Repair Quality

very good work and done on time.

Customer Service

Returned Clean

My Experience

I need to get it back in, I guess. Since I picked it up this morning, the Rear Park Assist is not functioning. On the display, it shows that it’s Off, but will not turn On, when pressed, and doesn’t come on automatically when shifted into Reverse. I’ll call to schedule a time to bring it back.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair looks great. There were a few spots with marker/tape residue left - that's the only reason for a 9 instead of 10.

Customer Service

My Experience

I thought everyone there I encountered were very professional. They kept me informed through it all. I am so happy with the results. 👍🏾👍🏾 Up!

Likely to Recommend

Repair Quality

A few things needed to be changed, but overall everything was fantastic.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There is still a visible dent on the lower part of my trunk. I know the bumper was specified on my insurance claim, but that was meant to describe the area of impact. The bumper was replaced and looks great, but I assumed the entire area of impact would be addressed. My car was actually ready for pickup 4 days after the estimated time of completion, so one would assume the obvious dent(s) directly above the bumper would be repaired as well. Everyone was kind, but the my car’s service was lacking considering the amount of time spent there.

Customer Service

My Experience

Wade was awesome! Great service and communication!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Timely communication and helpful service rep Wade. Thank you

Likely to Recommend

Repair Quality

Wade was consistently communicating status of my car and courteous, friendly. High recommendation for him

Customer Service

Again, Wade was friendly and kept his word

Likely to Recommend

Repair Quality

Awesome

Customer Service

Awesome

Returned Clean

My Experience

Wade provided great customer service. He was courteous, friendly and professional. I was kept up to date on the process of my vehicle. They had my vehicle done before the expected time. I would recommend Classic Collision to my family and friends. Thanks for a great job on my vehicle.

Likely to Recommend

Repair Quality

Wade did a fantastic job. He made the process easy and kept us informed the entire time.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Justin was great!

Returned Clean

My Experience

Appreciated the good communication. It was a positive experience.

Likely to Recommend

Repair Quality

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’ve used classic collision multiple times and they’re the best! Highly recommend using them for your auto repair needs!

Customer Service

Returned Clean

My Experience

The whole team was awesome thanks for getting me back on the road 🤙

Likely to Recommend

Repair Quality

awesome team

Customer Service

Returned Clean