Classic Collision Research
In operation 26 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Wade is a great employee.
Customer Service - 5.0/5.0 -
Again Wade did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done quickly and very well. People were friendly and kept us informed through the whole process. I will use them the next time I need body work on my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were awesome from the start to the end. I would recommend to all my closest friends and family. Thank everyone who was a part of getting my vehicle done before the expected time. Greatest service ever!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfect! Customer service from beginning to end! We had a problem being lied to from enterprise the car rental place down the street and we were left stranded with no rental car or ride home after we turned in our car to be repaired Jay a employee at classic collision stepped up to the plate immediately and offered us a ride home using his personal vehicle We will always recommend classic collision to all of our friends and family Thank you guys for EVERYTHING !!!! Jay deserves a raise !!!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Only thing upsetting was waiting to get unexpected parts. Some parts ordered didn’t work, & a reorder was required. But car looks better, and operates well with repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All went well. Some parts needed were delivered but some parts not working until replaced again. That helped delayed time to complete repairs. Causing me higher car rental over time period.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The bumper is smaller and sits lower than the factory bumper, leaving a gap that was not previously there and making my truck look like the bumper is sagging and poorly fit. The truck was filthy on the inside from their boots and they rolled my cover up incorrectly breaking one of the bars, not to mention never said a word about disclosing which insurance it was under and a deductible, which there shouldn’t have been one as it was to be under the other drivers insurance, had disclosures been given I would have been flagged right away to speak with my insurance again and find out what was going on PRIOR to letting my vehicle be worked on
Customer Service - 0.5/5.0 -
The girl at the desk is on her personal phone, scrolling Instagram while customers are trying to deal with business. She doesn’t read over paperwork or disclose anything, just chomps her gum and shoos you away as she STILL scrolls on her device
Returned Clean
My Experience - 5.0/5.0 -
Thanks for getting my truck but going, I see no issues everything looks great and done in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was restored to original condition, in a very quick efficient manner. Than you
Customer Service - 5.0/5.0 -
Very professional, they were very attentive to me questions and needs.
Returned Clean
My Experience - 5.0/5.0 -
Thanks is very good, congratulations
Likely to Recommend - 5.0/5.0 -
Si los recomendaría
Repair Quality - 5.0/5.0 -
Muchas gracias agradecida con su trabajo
Customer Service - 5.0/5.0 -
Excelente personal
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was great it just took to long in paint.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
To way too long to get it painted.
Customer Service - 4.0/5.0 -
Took way too long to get it painted.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The repair was not done in a wholistic manner. I came in for driver side door replacement. When they replaced the door, they did not factor in the ignition. So now I am left with two different keys, one to lock and unlock the door and one to turn on and off the ignition. This not only brings down the value of my car but also adds a huge inconvenience.