Classic Collision S Congress
In operation 73 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Roy was the best! Very informative and an pleasant to work with.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
The customer service at AMM South Congress was horrible. I never got calls regarding the status of my repair. Whenever I did call I was informed that they had multiple issues. Whenever I was promised Roger would call me back, I never heard from him and had to continuously call instead.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My car seems to be in great condition but my stuff in my car not so much. My dogs car seat appears to have been broken. I really appreciate getting regular updates from Roy, it was good knowing the work was getting done quickly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
No parking available when I got there, didn’t have a clear system, and didn’t return calls.
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Was told I didn’t have an appointment when I showed up, but I did. Then told they couldn’t give me had no idea how long repair might take and would get back to me. Called multiple times for an update; never got a call back. Got a call a week later saying the car was ready telling me to pick it up that day…I had no idea id be getting the call. Went to pick up the car, was told it was parked out front when it wasn’t, and they couldn’t find it on the lot…did finally find it. People were nice but didn’t seem to have a clear system for anything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Roger was great ! Front desk seemed overwhelmed or distracted. They were nice though.
Returned Clean
My Experience - 5.0/5.0 -
Roy Garza took care of me. He was professional the whole way, and was very informative. I would recommend him and AMM to everyone.
Likely to Recommend - 4.5/5.0 -
Of course.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The repair was finish on time and the team are very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with my overall experience. All people that I came in contact with were nothing but friendly and efficient. I’m very glad I chose this company to do business with.
Likely to Recommend - 5.0/5.0 -
I’m very happy with the job. Car looks like nothing ever happened.
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Ready sooner than expected
Likely to Recommend - 5.0/5.0 -
Highly recommend AMM to others
Repair Quality - 5.0/5.0 -
Great customer service from Roger Martinez and Monique
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 5.0/5.0 -
Roy was great.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Was very disappointed to see that they ruined my paint the day I was supposed to pick up
Customer Service - 0.5/5.0 -
Was always miscommunication between the office staff, people had information Others didn’t. The Fred Loya representative was fantastic and answered my questions along with making sure my payment was good. Another employee who was great was the older gentleman who gave me a ride home he was fantastic. The bald headed dude just seemed fool of himself along with the front desk lady who made jokes about customers while they were in the lobby.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AMM has done a wonderful job repairing my damaged on my SUV. I seriously thought I would have a loss. Great work!!
Customer Service - 4.0/5.0 -
The customer service was good. I know the technicians and managers are busy, but when leaving a message, no return call back occurred.
Returned Clean
My Experience - 5.0/5.0 -
I trust the work and quality, great customer service and I’m satisfied with the repairs, it looks like new. Very helpful and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Blown away with there work, cannot believe the way it looks thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was processed and fixed promptly. And I am completely satisfied with the work that was done. Including hooking me up with a rental vehicle. Thanks.
My Experience - 5.0/5.0 -
I am very satisfied with the body work service to my car. And the excellent communication texts messages every step of the way until the day of pick up. I will be recommending your shop, as well as returning for any future repairs ever needed. Thank you front office reception, to Roy for the excellent service.
Likely to Recommend - 5.0/5.0 -
I am a loyal customer. If ever needed I will return to your business.
Repair Quality - 5.0/5.0 -
I am completely satisfied.
Customer Service - 5.0/5.0 -
Ladies at the front desk were very nice and professional. They made sure I was taken care of sooner time than expected. Roy provided details of car repairs as it was taking place. Excellent service.