Classic Collision S Congress

4.9 (3,159reviews)
98%
4501 South Congress Ave,  Austin,  TX  78745

In operation 73 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,159)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were quick with the repairs. Everyone was vary professional. Jacob & Trevor were vary professional and helpful through the process.

Likely to Recommend

Repair Quality

Service was great, vehicle was repaired well. I will recommend that team to others. Process was vary easy and they completed it faster than I expected. Jacob and Trevor were great to work with and knowledgeable.

Customer Service

100% wonderful staff to work with Jacob and Trevor made the process streamlined and easy. Truck repair was great.

Returned Clean

My Experience

Logan was great in explaining the process and provided prompt updates. Reception team was friendly and professional. Repairs were done well and have no complaints.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

There were some delays with my repair due to a faulty part that received and understaff. Manager and estimator kept in touch with me and apologized for the issues that I experienced. Staff was very friendly and I appreciate them making sure that my repair was completed. They made sure my hatch door worked properly and ran water test to avoid any issues.

Customer Service

My Experience

As you are currently are working on my car, the Hyndai Sonata, can you perform an emissions inspection as required for care registration. Thanks, let me know.

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Repair Quality

Just fyi, we are getting too many of these reviews of things. They are getting oppressive and bothersome. I am replying to this one only because this company did an exceptionally good job.

Customer Service

Returned Clean

Likely to Recommend

I'm going to recommend this shop to anyone close friend or if it's a stranger who needs help or advice on finding a great shop

Repair Quality

Mr.Drew and his team at Classic Collision took great care of me and the repair for my vehicle, they had it fully serviced and ready to go before the estimated time of the initial repair date while accommodating any of my needs , great job to the team and staff

Customer Service

Drew did great making sure the customer was token care of !

Returned Clean

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Repair Quality

Customer Service

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100% will recommend to anyone.

Repair Quality

The team did an incredible job with the repair to my Silverado 1500 (ZR2)

Customer Service

Great communication and my truck was ready 2 weeks ahead of schedule!

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Customer Service

Translated from Spanish by Carwise
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Repair Quality

Me encantó el servicio es excelente , ellos hablan español que es lo más importante y pues nada estoy Agusto con esa compañía gracias.

Customer Service

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Repair Quality

Excellent job

Customer Service

Job well done

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Repair Quality

I had a terrific experience with Logan! He took the anxiety out of the process and I could not be more satisfied and impressed with the entire team and restoring my single motherhood vehicle....... 5 STARS!!

Customer Service

My Experience

It was a pleasant experience with Classic Collusion The front dest personals and all other staffs were speedy and kind The repair work was done perfectly I will totally recommend this company to others Thanks

My Experience

Incredible job. Thank you

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Customer Service

Returned Clean

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Repair Quality

They gave me an estimated time of completion, gave updates and were on time. I appreciated that the person assigned to my case, Drew, was very patient with my questions. Everyone I worked with was pleasant, professional and efficient. Give Drew a raise!

Customer Service

See last comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Quick and professional service

Customer Service

Returned Clean

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Repair Quality

Customer Service

There was over spray on the front fender that I had to wait to have buffed out. My vehicle had a light color mud left on the driver side in which I had to clean.