Classic Collision SE Military
In operation 27 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The craftsmanship was excellent. And you were done ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never again. Customer service goes a long way.
Repair Quality - 3.0/5.0 -
A Customer does not care about excuses. A customer just needs their car. Our Service adviser did not communicate well at all, and in my opinion, was not on top of her game. She made condescending remarks- she actually said “ If your husband would have listened”. She said this after we mentioned twice that she was a horrible communicator. She made these comments about my husband in front of the manager. How’s that for customer service? I would’ve never taken my vehicle there had I known how we would be treated. The shop was close to the house, but never again.
Customer Service - 0.5/5.0 -
Service advisor make condescending remarks in the presence of the manager. She did not communicate well.
Likely to Recommend - 0.5/5.0 -
Yall messed up my tint and nobody has called back to address it
Repair Quality - 0.5/5.0 -
Yall messed up my tint and nobody has called back to address it.
Customer Service - 0.5/5.0 -
Yall messed up my tint and nobody has called back to address it
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repairs were not complete upon initial pick up, and needed 2 additional days to fix the discrepancies not completed and checked initially. On second pick up additional items were found and needed to be completed. On the drive home from work the driver fog lamp was dangling due to broken clips from the repair. Another trip has to be made to get that repaired. Seems like the final inspection phase is not thorough enough before customers are contacted for pick up.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Quick service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The manger or head of sales team was really nice and accommodating, placed my sun visor in my car due to extreme heat weather 103’ conditions so I really appreciate the help in small things . I got the call right before work to pick up my car so I went real quick for pick up. I noticed when I got home that I had 2 scratches but it looked as if a sharp object bc it looked really thin and Kinda deep fresh looking also . I didnt see it at the place bc I was in a huge hurry going to work and was also focus on the work they did real quick didn’t have a chance to call I figured the next day they would say otherwise but I can’t really say anything because idk . But it really bothered me bc I really take care of my car as best as I can but small things like that really bothers but other than that they were great wish there was a way to fix that small issue .
Customer Service - 5.0/5.0 -
The main supervisor was awesome customer service great
My Experience - 5.0/5.0 -
Love the Professionalism.!! Thank Y’all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you !
Customer Service - 5.0/5.0 -
Professional
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
People were very friendly and knowledgeable. Communicated well. Great experience, thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Dee was exceptional in customer service. The work on my vehicle was outstanding and I am very happy.
My Experience - 5.0/5.0 -
Friendly and professional service! Work was completed quicker than expected and my car looks fantastic!