Classic Collision South Augusta

4.9 (637reviews)
99%
1848 Gordon Highway,  Augusta,  GA  30904
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In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (637)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and outstanding repair work. Many highlighted that their vehicles looked brand new after repairs, with several noting they could not detect any prior damage. Communication was a standout strength, with customers appreciating frequent updates via calls and texts throughout the repair process. Timeliness was also commended, as numerous vehicles were completed ahead of schedule. A few customers noted areas for improvement, including incomplete paint work, an incident involving damaged blower motor wiring during cleaning, a vehicle returned with nearly no fuel, a car returned in two different colors, and a promised estimate for additional work that was never followed up on.
AI-Generated from reviews written in the last 12 months
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"... friends, family, ect. They are very professional and the quality of there work is awesome. They take the time to make sure everything is done right. I give Classic ..." Read more
"... vehicle was ready before the anticipated time, and the workmanship was exceptional. I cannot discern any damage to it. I highly recommend their services." Read more
"It has one spot on finder that is still messed up but also when cleaning car they snatched on the blower motor wires ..." Read more
"... getting it to me a day earlier than they calculated. They did an awesome job on my repairs and even cleaned my baby up inside and out before returning it. I loved ..." Read more
"... happiness and joy you put into your customer service. My silver fox is beautiful and even more sexier than before. I love it" Read more
"... informed of the progress of my repairs. Furthermore, my vehicle was ready before the anticipated time, and the workmanship was exceptional. I cannot discern any ..." Read more
"... phone calls. They gave me a date for completion but they ended up getting it to me a day earlier than they calculated. They did an awesome job on my repairs ..." Read more
"Great communication and repair was completed before the estimated date given."
"... knowledgeable thanks and I would recommend them to anyone and my car was ready a head of schedule very convenient 👍" Read more
"It was ready one week before"
"The process was smooth and the communication throughout the process was good."
"Communication was fantastic"
"Everyone I talked to was super polite. I got updates frequently and was well informed throughout the whole process."
"They called me with updates and told me how things were going."
"The only problem I had, I asked to get and estimate for my cracked windshield. I was never called about that. Did tell me what was ..." Read more

Likely to Recommend

Repair Quality

Very professional

Customer Service

Excellent Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The people working at the Gordon highway classic collision were exceptional and they communicated well. We’ve only had the car 1 day but the repairs look pretty good and we have no complaints at the moment.

My Experience

Likely to Recommend

Repair Quality

Dominion provided us with outstanding customer support. Repairs were done timely and my repairs look excellent. I would highly recommend Classic Collision to my family and friends.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were awesome, called me with updates about what was going on and about other repairs that needed to be done. I will use Classic again.

Likely to Recommend

They do awesome work and they keep you updated along they way and that put me at ease so I would want the same for family and friends

Repair Quality

My marshmallow doesn't even look like it was hit by a big old semi.

Customer Service

They called me with updates and told me how things were going.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent, friendly, and attentive service!! Very kind staff

Customer Service

Very communicative about every step in the process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was two different colors!!

Likely to Recommend

Repair Quality

I know the work isn’t finish yet but I’m giving a score of 10 because I like what done now.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone I talked to was super polite. I got updates frequently and was well informed throughout the whole process.

My Experience

I would highly recommend Classic Collision to all of my family and friends. The staff is very kind and professional. I am pleased with the service and the work is Top Quality!!! ⭐⭐⭐⭐⭐

Likely to Recommend

I would definitely recommend the shop to all my family and friends.

Repair Quality

I am very pleased with the quality of the repair to my vehicle. I would definitely recommend Classic Collision to friends, family, ect. They are very professional and the quality of there work is awesome. They take the time to make sure everything is done right. I give Classic Collision 5 ⭐⭐⭐⭐⭐!

Customer Service

Very friendly and professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I am but I can see a couple of places where paint wasn’t completed done

Likely to Recommend

Repair Quality

So how another the wires on my blower motor was pulled and shorted out. So I had to replace connector and blower motor that cost me 168.98 to fix

Customer Service

It has one spot on finder that is still messed up but also when cleaning car they snatched on the blower motor wires shorting it out and burned up my connector and blower motor that cost me an extra 168.00 to fix

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you

Likely to Recommend

Repair Quality

Very professional and courtesy staff thank you

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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