Classic Collision South Augusta
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Augusta, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
The hatch back is off on the right side
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
I noticed a gap on the side panel and the back hatch is slightly off on one side
Returned Clean
My Experience - 5.0/5.0 -
I want to first off say thank you for taking the time out to get my car fixed. This location has a great staff team and very passionate about what they do to help better serve customers. Special shout out to Alyssa (front desk) & Taylor wright they kept me inform with everything that was going on with my vehicle. Thank you very much for everything. I’m your lifetime customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was expecting my service to be completed in about 3 weeks not 5 weeks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Parts on back order only problem.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did good job including the detailings afterwards
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated getting my vehicle ahead of schedule. That was a plus for me. I thank all who had a part of that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were amazing. They kept me updated through the whole process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Took a very long time to complete the service and took over a week longer than originally quoted. Unsure of why we didn’t bring it in first to order parts and then come back when parts were in. Original appointment was over a month out and then it took over a month to get it back.
Likely to Recommend - 2.5/5.0 -
The quality of work appears to be great. It took a long time to complete the job. Took a long time for it to even go in the shop.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They were nice, but the dates kept shifting on the completion of the repair. In the end, I felt like I was trying to chase them down for information
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am huge on customer service and when I say this was the absolute BEST customer service I have received for 2024 I mean just that.
Repair Quality - 5.0/5.0 -
Any insurance claims I may encounter along the way, I will always choose classic collision.
Customer Service - 5.0/5.0 -
The young lady who came out to retrieve my vehicle and pulled it around to return it is AMAZING. She knows what it means to go the extra mile. The young lady who came from the office beside the front desk was talking with me on how she’s losing her employee that runs the front and we were talking like we’ve known each other for years so down to earth and beautiful.
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. Lila was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on the repair and with the up to date communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Taylor, she was always professional, every time I came in with a problem she was always there.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was really nice. My service was top notch with minimal turnaround time. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Satisfied with the job
Repair Quality - 5.0/5.0 -
Completed the job before time. Vehicle was clean and looks good.
Customer Service - 5.0/5.0 -
Good service
Returned Clean
Likely to Recommend - 4.5/5.0 -
Did good work and timely.
Repair Quality - 5.0/5.0 -
It look great
Customer Service - 4.5/5.0 -
Very nice cordial and informative
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every thing was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell people I know and people that I don't know about Classic collision how great it was
Repair Quality - 5.0/5.0 -
Excellent service the employees every last one of them went above and beyond to make you feel welcome
Customer Service - 4.5/5.0 -
As soon as I walked in the door the customer service was excellent.
Returned Clean
My Experience - 5.0/5.0 -
Service and staff at Classic Collision are all top notch. Thanks much!