Classic Collision SW Military
In operation 8 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
In a timely manner thank you
Likely to Recommend - 0.5/5.0 -
David was the case worker that assisted me on 2-10-2022. He told me that he would call me the next day. I did not hear from him so I called and the receptionist answered me a condescending tone telling me that “honey you turned in your car yesterday. There is no update.” I responded that with that Davis said he would get back to me. Following into the new week of 2-14 through 2-18. Nobody called me on Monday. I called Tuesday(2-14) Scott answered and told me that David doesn’t know how to communicate and he won’t be working there for long and that Scott will take over my case. I did not hear from Scott or David all of last week. I called Monday and I got the receptionist and I told the receptionist that I was supposed to hear from Scott and I did not and she said that David is my case worker and I preceded to tell her yes I know that but Scott decided to be unprofessional and talk trash about his employees to a client. The receptionist seemed amused about the banter. I find it unprofessional to share that information with a client because I don’t care about work gossip. I want my car done. My insurance isn’t covering my car anymore since they said the shop has well overdue the rental. They claimed it was ready today 2-24. I got a call saying they broke the switch for my windows to work automatic and nobody has it stock. I am again waiting on my vehicle that I was told by everyone this was a quick fix since so parts had to be ordered I’m honestly so disappointed in the service and the unnecessary and unprofessional service I have received. I don’t know if my car was ever gonna be ready or they made a excuse knowing it wasn’t going or be
Repair Quality - 0.5/5.0 -
David was the case worker that assisted me on 2-10-2022. He told me that he would call me the next day. I did not hear from him so I called and the receptionist answered me a condescending tone telling me that “honey you turned in your car yesterday. There is no update.” I responded that with that Davis said he would get back to me. Following into the new week of 2-14 through 2-18. Nobody called me on Monday. I called Tuesday(2-14) Scott answered and told me that David doesn’t know how to communicate and he won’t be working there for long and that Scott will take over my case. I did not hear from Scott or David all of last week. I called Monday and I got the receptionist and I told the receptionist that I was supposed to hear from Scott and I did not and she said that David is my case worker and I preceded to tell her yes I know that but Scott decided to be unprofessional and talk trash about his employees to a client. The receptionist seemed amused about the banter. I find it unprofessional to share that information with a client because I don’t care about work gossip. I want my car done. My insurance isn’t covering my car anymore since they said the shop has well overdue the rental. They claimed it was ready today 2-24. I got a call saying they broke the switch for my windows to work automatic and nobody has it stock. I am again waiting on my vehicle that I was told by everyone this was a quick fix since so parts had to be ordered I’m honestly so disappointed in the service and the unnecessary and unprofessional service I have received. I don’t know if my car was ever gonna be ready or they made a excuse knowing it wasn’t going or be
Customer Service - 0.5/5.0 -
David was the case worker that assisted me on 2-10-2022. He told me that he would call me the next day. I did not hear from him so I called and the receptionist answered me a condescending tone telling me that “honey you turned in your car yesterday. There is no update.” I responded that with that Davis said he would get back to me. Following into the new week of 2-14 through 2-18. Nobody called me on Monday. I called Tuesday(2-14) Scott answered and told me that David doesn’t know how to communicate and he won’t be working there for long and that Scott will take over my case. I did not hear from Scott or David all of last week. I called Monday and I got the receptionist and I told the receptionist that I was supposed to hear from Scott and I did not and she said that David is my case worker and I preceded to tell her yes I know that but Scott decided to be unprofessional and talk trash about his employees to a client. The receptionist seemed amused about the banter. I find it unprofessional to share that information with a client because I don’t care about work gossip. I want my car done. My insurance isn’t covering my car anymore since they said the shop has well overdue the rental. They claimed it was ready today 2-24. I got a call saying they broke the switch for my windows to work automatic and nobody has it stock. I am again waiting on my vehicle that I was told by everyone this was a quick fix since so parts had to be ordered I’m honestly so disappointed in the service and the unnecessary and unprofessional service I have received. I don’t know if my car was ever gonna be ready or they made a excuse knowing it wasn’t going or be
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked that I was kept updated on every step of the process. Staff answered all my questions and were very patient
Customer Service - 5.0/5.0 -
see previous comment
My Experience - 5.0/5.0 -
Job definitely well done thank you again !! 👍
My Experience - 5.0/5.0 -
Not much to say but the guys did a great job at repairing my vehicle, thanks a bunch
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for a great job.😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Headlamp is still broken need to be replace
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle came out as expected. Excellent
Customer Service - 5.0/5.0 -
The Procare staff was very friendly and helpful. Kept me posted on my vehicle at all times.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took care of my vehicle as if it was their own. Adrian, Tony, & Scott we’re friendly, caring & Honest gentleman, & it was a great pleasure working with them. Great work they did on my Tahoe thank you
Customer Service - 4.5/5.0 -
Customer service was great & kept us updated
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. I was kept well informed of the status of my repairs. The work was exceptional. They worked well with my insurance. I will definitely recommend ProCare to all my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed. Very friendly and helpful. Awesome experience.
Customer Service - 5.0/5.0 -
Very helpful
My Experience - 5.0/5.0 -
They were professional and kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super people
Customer Service - 5.0/5.0 -
Tony was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keep it👍up great communication