Classic Collision West Ave
In operation 14 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
So they had my car for over one month with the lease after delays. When I finally got my car there were three maybe four different phones and they were on my radio somebody’s Pandora and then my radio did not work whoever was fixing my car cut some cable wires for the speakers. So now they have to order the part and it’s going to take up to three months to receive that part. Drew Was the person helping me his customer service is horrible never receive phone calls have to call him when we were set up a time it was still in no-show had to reschedule it was just horrible. For Further communication please contact me at 210-247-8866.
Customer Service - 5.0/5.0 -
See previous comments
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
When you are getting paid by insurance companies, why should you care about the vehicle owners? Maybe I am wrong, but I don't think so, thank goodness for the insurance guarantee contracted with your business.
Customer Service - 0.5/5.0 -
Also, Amberly is very bad at being able to help you reach someone, anyone, and does not seem to care one bit about customers (just my experience and opinion, I am sure she is a fine person).
My Experience - 5.0/5.0 -
I valued so much my time so, I was able to get on my truck in a matter of days. I’m so happy with the work & my truck was performing at its best. Good as new in two words. I do want to thank you “All the team members for your exceptional performance” it was just amazing. Thank you.
Likely to Recommend - 0.5/5.0 -
NEVER would i recommend
Repair Quality - 0.5/5.0 -
If there was a negative i would use it
Customer Service - 0.5/5.0 -
It was horrible
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Low quality
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes 100% percent I would recommend someone 👍
Repair Quality - 5.0/5.0 -
Great job and finish it quick Not like Mack South Way Ford they stay with my truck for a lot of days because of little things I’m very happy that the guy from GEICO told me bout you’ll Thanks so much !! Very Happy
Customer Service - 5.0/5.0 -
Great Service by Mr Drew Thank you sir
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend this business but would give a heads up on the customer service at the front desk
Repair Quality - 4.0/5.0 -
I would have totally given this business a 10 if not for the rude and self centered big dark haired girl in the front desk. It’s a shame that a place that works so hard to achieve excellence is held back by a person who’s not a team player and couldn’t care less on how she brings down this establishments perfect service. You can’t act like you don’t want to be there and that everything a customer asked you for is an inconvenience to you. Other than that my expectations were met and surpassed when it came to everyone else’s service.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Drew was awesome . Very helpful .
Customer Service - 5.0/5.0 -
Awesome
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work on my care was done by a professional team from the lady's at the front desk that hooked me with my rental to Mr. David and Mr. Drew who made my 2009 Mini JCW peppermint white new again. Very Satisfied with the quality of work and turn around time was amazing. Definitely recommend these folks for your automotive repair. Seamless experience. Thank you again Procare for making Stephanie new again.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall it was pretty good
Repair Quality - 4.5/5.0 -
Other, than having to wait for parts, it was good.
Customer Service - 3.5/5.0 -
Return calls were not timely, if at all not returned.