Coach and Carriage Auto Body - Watertown
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
All good. My car looks like a million dollars again. Thanks for making it so. One thing…it might be good to offer sunglasses, the shine was over the top! 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy. All good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
On a scale from 1- 10 I give you guys a 10
Likely to Recommend - 5.0/5.0 -
Absolutely recommend them
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Always kind & curtious
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe and the team at Coach & Carriage did a fantastic job repairing our Saab, sourcing difficult to get parts, working with the insurance and making extra efforts above and beyond. Highly recommend them!
Customer Service - 5.0/5.0 -
Fantastic communication throughout the repair!
Returned Clean
My Experience - 5.0/5.0 -
Excellent and caring service with attention to details
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent caring detailed service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joe, Mark, and Lauren are absolutely amazing! They made my experience seamless and were a pleasure to speak with. I highly recommend their work to anyone I know who needs superior auto body work. Thank you.
Likely to Recommend - 5.0/5.0 -
I've already recommended C&C at Joe et al for their superior service and care.
Repair Quality - 5.0/5.0 -
Joe is terrific!
Customer Service - 5.0/5.0 -
Joe, Mark, and Lauren were extremely attentive and efficient! It was a seamless experience.
Returned Clean
My Experience - 5.0/5.0 -
Lauren's the bomb. Car turned out great. Joe's also the bomb!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always the best, I only trust Joe Sorrenti and his team with my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the quick estimate and the text updates when my car was being fixed. Also, the lack of BS and mansplaining was refreshing. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend any time, all the time!!!!
Repair Quality - 5.0/5.0 -
They did a great job fixing my car. Kept me updated both by phone calls and texts. Lauren was very helpful.
Customer Service - 5.0/5.0 -
They kept me updated both by phone calls and texts. Lauren was very helpful.
Returned Clean
My Experience - 5.0/5.0 -
Very good customer service. Joe and Lauren always updated on the progress of repair. Everything came out great. I would recommend Coach & Carriage for your car repair needs. Wonderful people to deal with. Completed work within the time frame promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service. Kept updating at each and every step of the repair. Lauren and Joe were extremely helpful in getting the repair completed. I would recommend Coach & Carriage to anyone for their car repair needs
Customer Service - 5.0/5.0 -
Lauren and Joe were wonderful to work with.
Returned Clean
My Experience - 5.0/5.0 -
Had a fabulous experiemce right from dropping my car to taking delivery. I was also helped for the reantal car while being walked through the next steps. Never been so confident about a service and happy at the end. I could see that it boils down to the rich experience and genuine intention of the staff to provide a great experience that made all the difference. Must say a culture I would some day want to replicate when I start a business. Thank you for your service.
Likely to Recommend - 5.0/5.0 -
We will always recommend Coach and Carriage
Repair Quality - 5.0/5.0 -
Tremendous service. We have used Coach and Carriage four times now - from small repairs to the most recent, which was a huge job, and the work is excellent. Will only use them for future auto body repair
Customer Service - 5.0/5.0 -
Great staff
Returned Clean
Likely to Recommend - 5.0/5.0 -
No complaints at all
Repair Quality - 5.0/5.0 -
The car looks fabulous! You even cleaned the interior, wow! One issue. When driving, on the passenger side, there is the sound of wind locally, but magnified on the highway? A possible second look on your part? You all treated me respectfully and it was appreciated.
Customer Service - 5.0/5.0 -
Great interpersonal service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Coach and Carriage did a fantastic job with my car. It looks as good as new. Joe and his team are excellent and I will go back again if I ever have a car issue. 10/10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe and his team did an amazing job fixing my car after it had been torn up by Sullivan Tire. It looks as good as new and they were kind and communicative throughout the process. If I ever have car trouble again and need to go to a body shop I’ll go to Coach and Carriage. Really great job!
Customer Service - 5.0/5.0 -
Excellent customer service!