Coach and Carriage Auto Body - Watertown

5.0 (353reviews)
100%
66 School St.,  Watertown,  MA  02471
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Shop AssistantSparkles

In operation 55 years.

Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (353)

My Experience

Great work and very easy to deal with, kept me updated all steps of the way with my repair. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very responsive

My Experience

Excellent service and work, and always super helpful and friendly. They make it so much easier to go through a stressful thing.

Likely to Recommend

Repair Quality

Excellent service, car looks like new and the staff go above and beyond- highly recommend!

Customer Service

Excellent

My Experience

Body repair work was excellent. The Prius V wagon looks perfect and was returned to us immaculately clean and shiny inside and out. The job was done at price that was somewhat below the initial estimate. Very satisfying.

My Experience

Friendly and efficient service.

My Experience

The team at Coach & Carriage were so helpful. And the car looks great. I highly recommend Coach & Carriage.

My Experience

I am very satisfied my car looks beautiful and I have to say that Lauren is amazing. She’s such a good communicator. She’s very kind and I had a great experience and thanks for detailing my car

Likely to Recommend

I have already told several people about the work that you guys did. This is my second time there.

Repair Quality

I was extremely satisfied with the service I received. Lauren at the front desk was awesome very communicative and very nice and the work was impeccable.

Customer Service

Customer service was amazing. Lauren was fabulous. She kept me up-to-date on everything and she was extremely sweet and nice and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The one thing that bothered me was when I brought my car in, I was going to pay and I was quoted 5000 to 6000. When I changed my mind and had my insurance pay, the quote was 3000 to 4000? Otherwise, everything was perfect.

Likely to Recommend

Repair Quality

Customer Service

I was very pleased.

Returned Clean

Likely to Recommend

My second time w/ C&C, would definitely recommend them.

Repair Quality

Customer Service

My only complaint is that I was notified the car was ready on Friday afternoon, too late for me to arrange pick up, and I had to wait til Monday. Not a big deal though.

Returned Clean

My Experience

Great customer service, skillful and timely repairs. It was also very helpful that the shop was a drop off place for my rental car from Enterprise.

Likely to Recommend

Repair Quality

Customer Service