Coach and Carriage Auto Body - Watertown

5.0 (353reviews)
100%
66 School St.,  Watertown,  MA  02471
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Shop AssistantSparkles

In operation 55 years.

Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (353)

Likely to Recommend

Repair Quality

I would give you an 12 if possible!!

Customer Service

12 if I could

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for taking good care of my car! Coach and Carriage kept me updated on the progress the whole time, made the process easy for me, and even finished ahead of schedule!

Likely to Recommend

Repair Quality

they were great, kept me updated in every step of the process, and were very quick fixing my car!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks great! Thank you.

Customer Service

The car looks great. Thank you.

My Experience

My Experience

Walter and Lauren are a pleasure to work with, our car was completed a day earlier than expected, which was convenient for us. This is the second time we had work done on the car and the paint and bodywork looks like a factory job. Very pleasant and accommodating!

Likely to Recommend

Repair Quality

Coach and Carriage staff and repair crew are the best!

Customer Service

Returned Clean

My Experience

Great, friendly and helpful customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

great experience working with you all!

Customer Service

Returned Clean

My Experience

Great service and customer service- car looks new again. I also appreciate the fact the car was washed and returned clean. Would do business again.

Likely to Recommend

I will definitely be recommending Coach & Carriage to friends/family for the quality of the repair, timeliness, customer service, & especially for this aspect of excellent communication to customers with the text updates!

Repair Quality

Customer Service

Staff is very friendly and made it easy to accommodate my schedule.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Family & friends are very happy with service

Repair Quality

Thank you ! My car looks great !

Customer Service

Walter & Laurel were great at keeping in touch

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience! Thank you very much!

My Experience

Very good communication and easiest process to drop off and pick up rental

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes!

Repair Quality

The car looks great! Thank you.

Customer Service

Everyone was friendly and respectful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean