Coach and Carriage Auto Body - Watertown

5.0 (354reviews)
100%
66 School St.,  Watertown,  MA  02471
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Shop AssistantSparkles

In operation 55 years.

Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (354)

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My Experience

Great work, fair prices, and super customer friendly

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My Experience

Always a pleasure working with Lauren. Thank you!

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Always a pleasure working with Lauren. Great communication!

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I would highly recommend !

Repair Quality

Exceptional craftsmanship with attention to detail. My Volvo has a rare paint color and the match and finish was absolutely perfect. The damage went far beyond a simple scrape - cameras, tailgate lift, and more installed with percision and care. Genuine parts were installed and the quality of work really shows. Communication was excellent throughout the process with great support to both me and the insurance company. An outstanding experience from start to finish!

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My Experience

Thank you for your professionalism and friendly service. God bless and keep up your high standards of work.

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Good quality work

Repair Quality

Friendly and exceptional service

Customer Service

Very knowledgeable and helpful

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My Experience

The repairs look perfect, and were completed in the time promised. I appreciated the updates along the way. I would use Coach and Carriage again.

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My Experience

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I would absolutely recommend Coach & Carriage to a friend or colleague. The quality of the repair, excellent communication, and overall customer experience were outstanding from start to finish.

Repair Quality

So far, I’m extremely satisfied with Coach & Carriage’s repair quality. The car looks great and has been restored to like-new condition. The service and communication were excellent throughout the process, and the delivery experience was seamless and professional.

Customer Service

The customer service was excellent. Communication was clear and consistent throughout the process, and Walter and Lauren were great to work with, professional, responsive, and very helpful.

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My Experience

Great staff and overall experience!

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This is the only autobody shop I go to myself. Can't improve on such great service.

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Consistently wonderful.

Customer Service

Fantastic.

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Absolutely

Repair Quality

Above and beyond!

Customer Service

Walter and Lauren really were fantastic and made the whole sad process as wonderful as it could be.

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They did amazing

Customer Service

Nicest and most communicative staff

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My Experience

Absolutely amazing body shop. They took care of me from day one and kept me closely updated throughout the entire repair process. The team did a fantastic job fixing my car and it looks as good as new. I can’t even tell it was ever damaged. I’ll definitely be going to Coach & Carriage for all my future body work and will gladly recommend them to my friends and family. Thank you!

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Would definitely recommend.

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Fantastic body shop. Second to none.

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My Experience

Very accommodating

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Repair Quality

Laura and Walter are the greatest

Customer Service

Very accommodating

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