Coachcraft Autobody

4.7 (1,083reviews)
92%
1401 E 2ND ST,  Reno,  NV  89502
Bot
Shop AssistantSparkles

In operation 42 years.

Coachcraft Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee

Services
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,083)

Likely to Recommend

Repair Quality

Taylor was wonderful to work with. She kept me posted throughout the entire repair process. Friendly staff. Great experience.

Customer Service

Returned Clean

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They were great. The office team let me know what was going on every step of the way. The shop team did a great job, my car looks great

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Repair Quality

Wonderful work made sure everything was fix even though one thing was not part of the accident

Customer Service

Always keeping me updated

Likely to Recommend

Very professional, friendly, and high quality work.

Repair Quality

Being without your car for any period of time and although the repairs took longer than what was expected. I am very satisfied with the quality of the repair job. Additionally, throughout the whole process, Tanner was very communicative with what was being worked on or what was holding up the repairs. I would recommend Coachcraft Auto Body to anyone needing auto body work. Very professional, friendly and great quality of work.

Customer Service

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Repair Quality

Customer Service

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Customer Service

Better communication about when repairs would be completed is the only reason for the 9.

Returned Clean

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Repair Quality

Customer Service

Coach craft Autobody was a pleasure to work with. They handled everything for me and all I had to do was show up drop the car and that was it. I work in the automotive industry and I understand the dynamics which was very helpful for both myself and coach craft autobody to be able to make this experience just so simple and easy. Tanner was on top of it all he is an asset to coach craft. Tanner is easy to work with honest and efficient. To me this is priceless. Customer service 5 ⭐️. What Tanner promise time wise was exactly that. Communication was easy straight forward. I couldn’t have asked for anything more. In this day and time good customer service is almost non existent and I was so pleased and it was refreshing to see such great customer service.

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Repair Quality

Everyone was very nice. We were impressed with your shop.

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Customer Service

Coachcraft did great work restoring my truck to brand new.

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Have used them before. Great service!

Repair Quality

Great job friendly staff

Customer Service

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When I do mention I will elaborate what I encountered and make sure you survey the whole car before leaving premises

Repair Quality

Check what I said on yelp! Please

Customer Service

The fender/ side panel they did very good! The paint job was done very well! What I didn’t do was go around and look at the car before I left Coachcraft plus take pics! When I picked up the car I drove to my Daughters home got out went around the back and to the right of the Subaru logo was a chip!I called Coachcraft and told them-they said bring it back which I did and they said the chip was there before- so I said no it wasn’t and my friend who has a classic car and comes over 3 times a week said it wasn’t there before I took it to Coachcraft! Sad to say that Coachcraft didn’t own up to it!

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Repair Quality

Job well done coach

Customer Service

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Already have.

Repair Quality

I’ve had my car in Coachcraft twice, and have been totally pleased both times. Excellent craftsmanship, and friendly staff all!!

Customer Service

Excellent!

Returned Clean

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Returned Clean

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Can be counted on to do great work.

Repair Quality

I appreciated that Coachcraft worked with my insurance company, and the tech let me know when my car was ready (sooner than promised). It looks SOOO much better!

Customer Service

There was a slight miscommunication re: when I could drop off my car, but they compromised to meet my schedule. Zach was great!

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Returned Clean

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Customer Service