Coachcraft Autobody

4.7 (1,082reviews)
92%
1401 E 2ND ST,  Reno,  NV  89502
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Shop AssistantSparkles

In operation 42 years.

Coachcraft Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee

Services
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,082)

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Great work highly recommend

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Excellent work. Can’t tell there was ever any damage

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Stayed in contact with me throughout the repair process.

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My car looks perfect like nothing ever happened to it! I want to shout out Tanner for being so helpful in every way possible!!

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Communication was appreciated work was done correctly!

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Very nice

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Always

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Coachcraft is the go to place to get your boo boos fixed in your cars! Thank you Carlos, Knight, and Paul for being so supportive with frequent updates along with outstanding service! Coachcraft Rocks!

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We will come back if need be! You have always been there for us! True RENOITE company!

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Delay from initial contact on February 1, 2024 to intake on March 12, 2024 did not make me happy. Especially because I had to directly contact the Allstate insurance adjuster numerous times to understand the delays. I was told Coachcraft wanted to total the car and not repair, but the adjuster had confirmed the margin between car worth and repair estimate was within Nevada guidelines. Once work was started things went better.

Customer Service

Discussions with Coachcraft office staff during the 2/1 and 3/12 “negotiation” period was frustrating - lots of paper shuffling, little to no knowledge of the actual status and no offers to find an answer. Also difficult for me to fit into CoachCraft’s schedule, especially for drop off as I worked four days a week and left my house between 6:45 and 7 am.

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Absolutely loved my experience at Coachcraft! I only had minor damage so I can’t speak to anything extra but Tanner went above and beyond to make me feel confident everything would be okay. He helped take care of the claim and got my truck ready faster than expected. 10/10

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Tanner was amazing! So kind and caring, I felt well taken care of!

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Great job

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Very nice people but my car didn’t totally fixed at first. So I had to bring it back and everything is perfect!!

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