Coachcraft Autobody
In operation 42 years.
Coachcraft Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
So far the repairs done seem to be okay but things are missing.
Customer Service - 2.0/5.0 -
I don’t know where to begin. I had countless issues with this shop. First of all I was told all they were waiting on was the bumper 1-2 months in. 3 months comes around and somehow they were then waiting on the hood.every few weeks was the next expected date for hood to arrive. I continued to wait 6 months before they got the hood. After that I was told they broke brackets inside the hood so they needed to order new ones. “They don’t look new “ but that took another few weeks. I then was told my car was ready for pickup. When I went down there they let me pay for the car and I was waiting almost 20 minutes before someone came to tell me the car still wasn’t ready. I returned the next day and was able to pick it up. With the pickup I noticed multiple things wrong with the car that didn’t even involve the crash. The trunk has a special emblem to show the model of my car. That was missing. The right echaust tip is also bent in. To top it off they left me a Carmel popcorn courtesy snack inside my car. I looked at the date and it expired in early November of last year. I tried to reach out after the fact to speak about the exhaust and emblem. No one would get back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will use again and recommend
Repair Quality - 5.0/5.0 -
Everything seemed to be good.
Customer Service - 5.0/5.0 -
Gabriel was good about keeping me informed and giving me advice on the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work & communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the service. They are extremely professional. Very patient in explaining everything concerning your car..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend this shop
Repair Quality - 5.0/5.0 -
Accomodating Staff, Good Quality work, Good Job COACHCRAFT, Highly Recommended …
Customer Service - 5.0/5.0 -
Quality work, highly recommend this Shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0 -
My vehicle was at this auto body shop for 26 days when I was originally told by the team member who helped me that it would be there for 2 weeks max. When I got my vehicle back, the bumper was placed on crooked and the fender flare they replaced had been scratched up.
Likely to Recommend - 5.0/5.0 -
This is the second time work has been done on this car and both times has been great
Repair Quality - 5.0/5.0 -
Great service,excellent workmanship
Customer Service - 5.0/5.0 -
Great office staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not fixed and the problem they said I had investigated and not it!!!
Customer Service - 0.5/5.0 -
Complete lack of communication. Only partial fix. Stated a component of the vehicle that may be a problem. Over $3,000 now out of pocket. Guess what! Not the problem they said and still have the original shake… shit!!!!!