Coachcraft Autobody

4.6 (1,076reviews)
91%
1401 E 2ND ST,  Reno,  NV  89502
Bot
Shop AssistantSparkles

In operation 42 years.

Coachcraft Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee

Services
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,076)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Asked to have something checked , was not done. When picked up my car they had to jump start the car, kept asking how old the battery was. It is about 2 years old. Lied about jumping the car, then said that because they are in and out of the car) the damage was underneath) that the battery sometimes dies. The lights were left on over the weekend. There was no reason to have the lights on

Customer Service

Not happy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great work. Would never know there was any damage. I had to call in order to get an update on when my car would be done but not the biggest deal.

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Looks like new

Returned Clean

Likely to Recommend

1 week late and didn’t provide any heads up

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for doing such a great job on my repairs! Josh kept me informed through every step & they even cleaned my car for me! Great team that gets the job done in a fast & efficient time frame!

Customer Service

Josh did a great job, kept me informed every step of the repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Expert service all around

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Coachcraft did an excellent job with my car. Also, they kept me informed the progress while working on my car. The car was nice and clean after they worked on it which was greatly appreciated. I would recommend Coachcraft to my friends.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Thank you to Tanner and the girls up front for always being so kind ! Also thank you to the whole team who worked on my car!

Likely to Recommend

Repair Quality

Happy with the estimate and actual repairs made. Staff was nice and communicated well and even made the rental car process easier. Unfortunately when I went to pick my car up after repairs the battery was dead. It was explained that while they have the cars they are obviously not started or driven much and with cold weather sometimes batteries die. They jump started the car for me and reminded me to drive for approx 20-30 minutes before turning it back off which I did before going home. Unfortunately 3 days later and having to jump start the car every time we needed to use it we ended up having to drop $300 for a new battery as the old one would no longer hold a charge.

Customer Service

Returned Clean

Likely to Recommend

πŸ™πŸ™πŸ€™πŸΌ

Repair Quality

Yes I’m lose with words , again a super well done job to folks at coach craft auto body repair and to Paul who is a Awesome out standing guy and the Crew that worked on my pick up truck a much much thank you, Paul again Asweome job I truly love my truck 2nd life that was All done by you Paul and the whole campany, thank you again have a safe holiday to AllπŸ™πŸ™πŸ€™πŸΌπŸŽ‰πŸŽŠπŸŽ‰πŸ»

Customer Service

Likely to Recommend

This was our second repair in two years with other family vehicles repaired in past years. The only body shop we use.

Repair Quality

Excellent repair work. Detail work, polish and finish along with repair very nice. More than expected.

Customer Service

Work done with no delays.

Returned Clean

Likely to Recommend

I will not refer anyone

Repair Quality

Total shit show

Customer Service

Unorganized

Likely to Recommend

Repair Quality

Took longer than I thought--I had to rent a car for $1000. They had to wait thru the weekend for special pads. They are close d on weekends another $60 rental time period

Customer Service

The girls were very nice

Likely to Recommend

Repair Quality

Except they forgot about the front head lamp damage

Customer Service

They set me up a date to drop off my car but didn’t follow up. So when I came to drop it off the repair was postponed two weeks.