Coachcraft Autobody
In operation 42 years.
Coachcraft Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not fixed and the problem they said I had investigated and not it!!!
Customer Service - 0.5/5.0 -
Complete lack of communication. Only partial fix. Stated a component of the vehicle that may be a problem. Over $3,000 now out of pocket. Guess what! Not the problem they said and still have the original shake… shit!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They did a great job. It looks brand new. My only negative comment is that they took almost 3 weeks to complete the work.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I’m very please with the quality of the work that had been done
Customer Service - 2.5/5.0 -
The communication was not very good. I never received updates on the repair. I had to call and ask. Then I was talk that I would get a phone call to let me know on when the added parts would be in and installed. I never got that call. So I called again to get an update. Parts had been received and installed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was beyond my expectations.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
paintwork and fitment excellent. rear hatch does not latch easily though unresolved electrical issues car still at shop
Customer Service - 2.5/5.0 -
poor communication between auto body csaa and customer. csaa let car sit two weeks w/o response to a body request. lights not checked or car road tested before delivery. rear hatch difficult to close. electrical problem car returned twice so far. issue not yet resolved. very poor service from csaa. multiple failures to return phone calls. time wasted trying to get through computer voice. handed off three times and back to voicemail.
Likely to Recommend - 5.0/5.0 -
They were very professional.
Repair Quality - 5.0/5.0 -
The work was done with much professionalism.. I cant tell what has been damaged..
Customer Service - 5.0/5.0 -
They seemed. very professional, and easy to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They did a great job. It was done on time and they cleaned my car inside and out before I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
World stems complete and efficidnt
Customer Service - 5.0/5.0 -
Kind, attentive, efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
They did a great job! A little difficult to find certain parts for our truck but they were able to find something very comparable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
We experience an awesome time taking are Toyota Avalon to Coachcraft Autobody starting with Quinn Shepherd who walk us through are repairs and what needed to be fixed on are vehicle.He let us know how long it would take to complete the repairs and he delivered, We would also like to thank Brittany for all the updates it was being repaired. P.S. Thank you Jacob McKinley at Country Preferred Insurance for making this transaction easy