Collision Pros - Citrus Heights

4.8 (415reviews)
95%
8001 Greenback Lane,  Citrus Heights,  CA  95610
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (415)

Likely to Recommend

I did not have a good experience. I was without a vehicle for over a month and was never advised that this would be the case. The damage was very minor but they gave me a long explanation about how difficult it is to repair a Tesla

Repair Quality

Yes, the repairs looked good.

Customer Service

The repair took WAY TOO LONG. They had my car for over a month. Every time I called and asked for an update, I got the runaraound.When I told them that I had to return my rental because my insurance would only pay for a limited time, they did nothing - no offer for another rental, or any other compensation

My Experience

Excellent customer service and faster than expected

My Experience

Everyone from the front desk was considerate, pleasant and well informed. The mechanics did a fine job!

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Repair Quality

Customer Service

Quick response, arranged the rental car and the repair center.

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Great service

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Customer Service

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Very happy with work and the turnarountime

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with the service and the results. I will suggest their service to anyone who needs it.

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Customer Service

Excellent service wonderful people.

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Very pleased with their work. Will definitely recommend !!

Repair Quality

My car was fixed beautifully plus cleaner than when I brought it in. Win win. They even fixed a small minor problem that was there before the crash. Very nice of them!!

Customer Service

Collision Pros did a great job.

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Repair Quality

Customer Service

Amazing 5-star service! I worked with Brenden several times throughout the repair process, and he was absolutely awesome. He kept me informed every step of the way and made sure I always knew what was going on. The quality of the work is top-notch, and I couldn't be happier with the results. I highly recommend this shop and will definitely be sending all of my family and friends here. Thank you for the outstanding service! Stephanie W.

Likely to Recommend

Repair Quality

The car is a 2012 so the replaced bumper color they did is just slightly off. They said there are multiple shades of color on our car so they said they painted the bumper to match the fender. Not a big deal but the we noticed it right away as we picked up car. I think they did a really though job with all the structural things so we are satisfied this is an honest good shop we'd use again

Customer Service

All was seamless from dealing with AAA and the shop. Car was fixed very timely and we sre pleased with the results.

Likely to Recommend

Repair Quality

rear bumper miasligned, need to take it the collision center again for fixing it

Customer Service

The work was done, cleanely, but the repair team didnt align the rear bumper, there's quite gap and it might come out. i've informed the team and agree to fix it any time

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