Collision Solutions

4.7 (1,146reviews)
94%
1334 Florida St. Bldg. B,  Baton Rouge,  LA  70802

Dedicated to providing quality collision repairs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (1,146)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Solutions for exceptional service quality, with many highlighting the outstanding communication throughout the repair process. The shop receives high marks for professional and friendly staff who keep customers well-informed via text messages and phone calls. Many customers appreciate the timely completion of repairs, often finishing ahead of schedule. The quality of workmanship is frequently described as excellent, with vehicles looking brand new or better than before the accident. Customers value the family-owned atmosphere and trustworthy service. While most experiences are highly positive, some customers noted occasional communication delays and minor follow-up issues that were typically resolved promptly.
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"... service, great communication, quick turn around, and the work was top notch. They came recommended from a mechanic friend and still exceeded our expectations." Read more
"My car looks just the way it did before the accident. We are very satisfied!"
"... my vehicle were completed in a little over a week. My car looks like nothing ever happened to it! 1010" Read more
"Very kind and attentive. My bumper was perfectly color matched to the rest of my car."
"I was very happy with the results. My car looks brand new. Everyone was professional and nice even the cute little mascot"
"... Solutions! The communication from the staff was amazing. They were able to finish my vehicle a few days before the expected completion date. Very friendly staff." Read more
"My vehicle was completed a week earlier than expected."
"One day early!"
"... work was initially estimated to take 10 days, but it was completed 4 days earlier than planned." Read more
"Took a whole extra week too"

Likely to Recommend

Repair Quality

Customer Service

Was told I would be called and given an estimate. Had to call back twice (two weeks later) before I was given one…which turned out to be inaccurate.

Returned Clean

Likely to Recommend

Repair Quality

Great people and were quick getting my truck fixed up

Customer Service

They were good and quick

Returned Clean

Likely to Recommend

If I could give a 0, I would.

Repair Quality

We picked up the car after hours when the office was closed. The second it was turned on, alarms started going off. The car had issues that were not there when we dropped it off. I called and told them and they said they had nothing to do with it. Argued that it didn’t operate off the same computer that they were working on. The car has one computer.

Customer Service

They were rude and argumentative the whole time. I will never bring a car here again.

Returned Clean

Likely to Recommend

Repair Quality

Professional and timely

Customer Service

Was very helped us through process

Returned Clean

My Experience

I had some issues with scratches from the initial repair, but the owner immediately said they could take care of it and had it all fixed the next day. I do have some glass shards from the sunroof that sound like they are stuck in the slide cover, but they weren't there on the initial few openings. Only advice for next job is to make sure to test the slide cover to remove shards before replacing the glass, as now it is very difficult to get in the tracks to remove glass that has shifted into them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The speed at which my vehicle was finished compared to my prior experiences with other collision repair places was top tier. The car wash and vacuum was a much needed and added bonus. The work looks great and the lifetime warranty is even better!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

10/10 made my move possible. I’d recommend them to anyone.

Repair Quality

The window was repaired, and the steering column looks like nothing happened. I also appreciate they swapped out one of my main key fob’s turn key.

Customer Service

The staff answered every call and every question I had. I called a lot with being on a timeline for a major move. They guided me well.

Returned Clean

Likely to Recommend

I already have. I gave a coworker their number after they moved to a new location. He found Collision Solutions the next day. It turns out C C was the very shop he was looking for. They do excellent work and they were able to match his custom paint color.

Repair Quality

Looks like excellent work. My only disappointment was the cost after estimate but there was more damage than we thought. Still, the work was excellent and they detailed my ride. Thanks Vu!

Customer Service

I always knew who I was talking to and there was no confusion whatsoever.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I truly appreciated the customer service from my first meeting to the end, when I arrived to pick my vehicle up. I was kept up to date on the progress of my vehicle’s repair. My Volvo looks brand new now! I am thoroughly pleased! Thank you again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Mr Vu helped me and diagnosed my car problem.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys were great. Also quality or work was perfect. Thanks. !

Customer Service

Returned Clean

Likely to Recommend

Good service, great attitudes, answers questions..quality work

Repair Quality

Great attitudes.. would definitely recommend this shop. They go out of their way to serve.

Customer Service

Returned Clean

Likely to Recommend

It will be my go to for any future work and I absolutely would recommend

Repair Quality

Fantastic service, great communication, quick turn around, and the work was top notch. They came recommended from a mechanic friend and still exceeded our expectations.

Customer Service

Quick responses and honest with assessments.

Returned Clean

Likely to Recommend

Repair Quality

I went to get my car and the same scratched up rim was still on the car never even ordered and I'm still waiting on the rim to come in. He said this week but still no call.

Customer Service

Customer service is great at first but I'm still waiting on my rim and I also had to bring to their attention that one of the screws were missing on my mud flap and he went inside to get one and left me waiting until I went back in to see what was taking so long. He was in there laughing and talking with another customer.

Returned Clean

My Experience