Collision Solutions

4.7 (1,162reviews)
93%
1334 Florida St. Bldg. B,  Baton Rouge,  LA  70802

Dedicated to providing quality collision repairs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (1,162)

Likely to Recommend

Repair Quality

Great service and professionalism.

Customer Service

Returned Clean

My Experience

I will refer someone to collision solution, in need of repairs on their vehicle

Likely to Recommend

Repair Quality

Thanks

Customer Service

Good customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I was able to drop my car off to get it repaired from an accident. I was able to get a rental car pickup and drop off. This was so convenient. My overall experience was great.

Customer Service

Likely to Recommend

As per my review… I wouldn’t recommend yall to my worst enemy. Or maybe I would, I would be COMICAL

Repair Quality

This was the WORST experience I've ever had at a business. 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Bivd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? -- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

Customer Service

This was the WORST experience I've ever had at a business. 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Bivd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? -- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing work and fast repair done. Super awesome staff and Mr Vu is the best there is.

Likely to Recommend

All my family comes here for repair if needed

Repair Quality

Amazing and fast service

Customer Service

Very pleased

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looked perfect after repairs! Paint job was phenomenal and everything was functioning as it should. What I loved even more was the customer service. Took care to accommodate me when i needed to pick my car up early. Wouldn’t want to get repairs done anywhere else!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My window vent visors were not reinstalled on my vehicle. They were just laying on my back seat.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Usual quality of repairs. Very customer oriented. I was notified promptly of any changes in time to complete job.

Likely to Recommend

Repair Quality

Everything was beautiful when I went to pick it up. Even when I noticed my back camera was off, I brought it back to Collision and they fixed it right away. Great service and always answered my questions when I called!

Customer Service

As stated before, great service every time !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I truly believe that the work was done with compassion and experience. Thanks for a wonderful job . I’ll tell everyone that I meet about your commitment.

Likely to Recommend

I would absolutely recommend Collision Solutions!!

Repair Quality

I am very pleased and impressed with the whole team at Collision Solutions! They are professional and informative, and repaired my older truck when other companies would not even attempt it! The vehicle is driving well and the body repairs look great! I highly recommend!

Customer Service

Very friendly and informative staff!

Returned Clean