Collision Solutions

4.7 (1,164reviews)
93%
1334 Florida St. Bldg. B,  Baton Rouge,  LA  70802

Dedicated to providing quality collision repairs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Nissan
Ram

Reviews (1,164)

Likely to Recommend

Repair Quality

They kept my car for two months. They returned my car still needing more work on it

Customer Service

It could have been better

Likely to Recommend

Repair Quality

Very nice people, all of them are very friendly, patient and honest! Thanks

Customer Service

Likely to Recommend

I would inform any friend that you do good work but I was displeased with the length of time it took to get our car back.

Repair Quality

The work is satisfactory. The 5 week wait was excessive.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was excellent and they were very helpful explaining all the details to me and my car was repaired faster than the dated given.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

100% satisfied

Customer Service

Best car repair experience I have ever had! I am a customer for life!

Likely to Recommend

I am very likely to refer anyone to Collision Solutions.

Repair Quality

Great work, could not tell that the car had been in a fender bender.

Customer Service

The customer service was very professional and engaging.

Likely to Recommend

Repair Quality

More like 9.9. But - my rear tow hitch cover is missing!

Customer Service

I was holding my breath in hopes that my car would be ready late on a Friday afternoon...and it was!

Returned Clean

My Experience

My Experience

Thank you so much for getting my car back to me looking great!

Likely to Recommend

Repair Quality

Customer Service

Great service and received my vehicle before the time predicted.

Returned Clean

My Experience

Great job I love the repairs you did. Thank You very much keep up job guys you the

My Experience

10 out of 10. My car looks brand new!

My Experience

So far, I don’t see any errors with the repairs

Likely to Recommend

Repair Quality

Customer Service

For the most part, I was kept informed by text messages. A few times I was misinformed with the date of completion.

Returned Clean

Likely to Recommend

Repair Quality

Aside from the amount of time it took (partially not shops fault) the quality of the final repair was underwhelming. If I had not mentioned it upon pickup, I would have left with my truck partially closed. I was told it was a quick fix, it wasn’t. I used the truck later that evening and it would not close. I had to go to another shop to get it “fix”. Not I have to slam my truck in order for it to close. Communication regarding progress was poor. Additional tire charges upon pick up as well.

Customer Service

The worst I’ve ever experienced!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Collision Solutions always does a great job for me. Vu and his team are the best! Charles Spencer

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I absolute love Mr. Vu. Him and the team were so accommodating and went above and beyond to provide me with knowledge I needed beyond the repair I received. Very knowledgeable staff.

Likely to Recommend

Repair Quality

Mr. Vu and his team were absolutely amazing. They got me in and out and gave me a lot of great information about my vehicle that I didn’t know. Quality service with wonderful customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thanks to all for fixing my vehicle in a timely manner. Only one problem it seems as though someone was smoking a lot around or in my car that's what it smells like. I have bad allergies. Other than that no complaints about service. Car looks & running good so far. Thanks again!

Customer Service

Returned Clean

Likely to Recommend

I wouldn’t recommend this shop to anyone needing repairs. I told Statefarm they need to remove them off their list of suggestions. Not to mention they have dogs constantly parking in the waiting area and dog hair is everywhere. The office manager has a mound of paperwork on her desk and is so unorganized and all over the place. She’s rude to talk to and not friendly at all.

Repair Quality

The repair took well over 30 days. No one called to provide updates. We had to keep reaching out. Upon the vehicle being returned my fog lights weren’t working.

Customer Service

The office manager who works upfront was very rude and dismissive. The lack of communication throughout the entire process was not there. When asking her a question, the attitude that she had was beyond me. It comes across as if the customer is bothering her or something.

Returned Clean