Conejo Valley Auto Center Inc

5.0 (1,077reviews)
100%
2561 Teller Road,  Thousand Oaks,  CA  91320

In operation 18 years, 9 years at this location.

Conejo Valley Auto Center is a Family owned and operated business, we are a state of the art auto collision repair facility, where customer satisfaction is top priority! We specialize in dealing with your insurance to make the process easy on you. We focus on quality here at Conejo valley auto center, Every car is thoroughly inspected at each phase of the repair process to ensure a perfect final product.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
Jeep
Kia
Ram

Reviews (1,077)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and transparent communication, including appreciated text and email progress updates that kept customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond - such as assisting with rental car coordination and insurance paperwork - are recurring positive themes. A few customers noted isolated concerns, including an unexpected stain found after pickup, minor overspray, a missing antenna, and one instance of a final bill significantly exceeding the estimate, all of which were mentioned directly in customer feedback.
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"... Everyone was friendly, helpful, and very knowledgeable. The repair work is flawless—my car looks amazing. Its clear they care about their customers and the ..." Read more
"Conejo Valley Auto Center did a very good job on my car. This is the second time they have worked on my vehicle. ..." Read more
"... after CVAC had fixed damaged paint on his Lexis. I am very happy with CVACs work to match the original surface, the paint color and the final costs." Read more
"Great communication, great work, and finished ahead of schedule. Couldnt ask for more!"
"They were absolutely amazing! Communicative and ready a WEEK ahead of schedule - just in time to be back in my convertible in this gorgeous weather! THANK ..." Read more
"... a timeframe of four days to complete the repairs, Conejo Valley Auto Center did the work in three days." Read more
"My car was repaired earlier than expected."
"... they were very good about communicating with us and I would rather they meet all the safety standards and do quality work which they did than be held to an arbitrary ..." Read more
"I really appreciated the progress updates you would send out. Didnt have call at all."
"Incredible communication, professional and workmanship! Best experience ever!"
"They were absolutely amazing! Communicative and ready a WEEK ahead of schedule - just in time to be back ..." Read more
"Exceeding expectations they weee honest answered all my questions and walked me through the entire process"
"Everyone was very kind and helpful. Communication was good except for being given wrong date car would be ready for pickup."

My Experience

Thank you for making this process seamless and efficient! My car looks great and you were such a pleasure to work with! Will def be back if needed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Scott and the entire staff took great care of me and my vehicle!

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Repair Quality

Scott and the guys took great care of my vehicle!

Customer Service

Returned Clean

My Experience

Exceptional service.

My Experience

I was very impressed with Conejo Valley Auto Center and the great staff & service. While I hope not to have to visit them in the future, should the unexpected arise, then I would certainly return.

Likely to Recommend

Repair Quality

Very pleased with my experience

Customer Service

Very pleased

Returned Clean

My Experience

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Repair Quality

Wonderful experience from greeting to checkout. Superb customer service, kind, friendly, helpful. TYSM for getting market glass for the repair and getting my insurance to pay for it. <3

Customer Service

Returned Clean

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Repair Quality

Always a great job in a timely manner. They did two my vehicles. They look great! Thanks Conejo! Cathy

Customer Service

Returned Clean

My Experience

Great communication, clean work!

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Repair Quality

Customer Service

My Experience

A Truly Immersive Customer Experience. Exceptional service from start to finish. Melissa, Jim (the owner), and Scott set the gold standard for professionalism—going above and beyond to ensure every detail of your experience is seamless, vivid, and completely effortless.

Likely to Recommend

Repair Quality

Customer Service

A Truly Immersive Customer Experience. Exceptional service from start to finish. Melissa, Jim (the owner), and Scott set the gold standard for professionalism—going above and beyond to ensure every detail of your experience is seamless, vivid, and completely effortless.

Returned Clean

My Experience

All personnel with whom I contacted are terrific

My Experience

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Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very much customer care oriented. Very friendly and polite. Excellent workmanship.

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Everyone is great.

Customer Service

My Experience

Likely to Recommend

Repair Quality

repair was done as it should be

Customer Service

answer on phone call is hard to understand

Returned Clean

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Repair Quality

Customer Service