Crash Champions #0002 Arlington
In operation 37 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Kevin kept me informed throughout the process and my car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work by all involved
Customer Service - 5.0/5.0 -
Everything was handled smoothly and I was kept informed by Kevin throughout the repair process
Returned Clean
My Experience - 5.0/5.0 -
Always prompt service times, great customer service, and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did great. Overall had a great experience. From drop off to pick up Kevin made sure that I was fully aware of everything going on. He was able to answer all my questions and concerns in a timely matter.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely satisfied with the service we received the communication was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job 10/10(100%), & Keeping up time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall great experience from start to finish. I was updated regularly with the progress of my vehicle. My only complaint is there were a few dirty spots on the headliner and a greasy hand print on the back seat. Luckily they look like they will be able to be cleaned without an issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone that I dealt with at your company was very helpful to me. That’s really a big import as far as I’m concerned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Tundra is looking good and feels good!! Im very glad with the end result. Wayne, my tech, did an awesome job delivering the promised work, on the promised date. Especially liked the updates on truck status, kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only thing I was very unhappy how they left my car dirty outside and inside. I left my car there for repairs and told them I didn’t want my car dirty cause it was clean when I left it. I never experienced that before
Likely to Recommend - 2.5/5.0 -
They need to work on there cleaning skills not leave people car dirty or paper trash nor eat or drink in there cars have respect
Repair Quality - 0.5/5.0 -
The paint job was very good , but I had 1 problem when I left my car it was too clean inside and out, but when I pick it up there was paper trash left there stain on my seat - and it was left dirty inside and out. I at least thought they would be professional to keep it clean for customer. I was so un happy and all I got was we are sorry. I had to pay to clean my car and. Clean the stain on my seat. They should have respected my car
Customer Service - 2.0/5.0 -
I was not happy with there answer to what happened .
My Experience - 5.0/5.0 -
Vehicle looks great. Work was completed within the timeframe I was given. All employees were pleasant and knowledgeable. My appointment was at 7:30 am but I arrived at 7:15 before the facility was open and Sergio saw I was there and he started helping me right away before the facility was open. So thoughtful! I hope I do not need collision work on my car again, but if I do, I know where to go again.
My Experience - 0.0/5.0 -
The workmanship that was done on my car was lousy. I’ve never experienced that with crash, champion or service king I would like to get that rectified if I could.