Crash Champions #0022 South Ft Worth

4.9 (8,932reviews)
99%
9601 South Freeway,  Fort Worth,  TX  76140
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In operation 20 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (8,932)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The front desk and support staff received frequent commendations for being welcoming, professional, and friendly. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many vehicles were completed ahead of the estimated schedule, which delighted customers. A small number of customers noted minor issues such as delays due to parts availability or small items needing re-inspection, though these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Yes, they did an excellent job and not only did they did an excellent job. Customer service is excellent too. I will always return."
"... breeze. All my questions were answered promptly and the work on my car is fantastic. You cant tell the bumper was damaged at all." Read more
"... helpful and very friendly. The whole process and the specific repairs were explained clearly and there was great communication throughout the time it was in the shop. I was very ..." Read more
"... consistently communicated with me about my auto repair. And repair is done early than the estimated timeframe. Thank you so much!" Read more
"Ready in 2 days. Exceptional turnaround"
"... That took an extra load off! World class service and it only took 1 days to complete the repairs. Would I tell anyone about your company, absolutely!!! I hope your company ..." Read more
"It took nearly 40 days to get my car back. The automated system is garbage amd hurt the locations ..." Read more
"... walked in the door. The work was professional and I got my car back a lot sooner than expected." Read more
"... with Crash Champions and they are truly Champions! I was informed throughout the process with text messages of each phase of the repairs. The team their was very professional, ..." Read more
"Crash Champions was in constant communication with updates from the start to the completion of our vehicle. Their front desk personnel are always ..." Read more
"... service was good, the repairs done effectively but the communication on the particulars regarding the repair were severely uninformed" Read more
"Awesome communication. Helpful and made sure we knew what all needed to be done"
"I loved the daily updates and the fact it was completed 6 days earlier than originally predicted. The front desk staff are ..." Read more

My Experience

My car was repaired in a timely manner. Thank you crush champion 🏆

Likely to Recommend

For it's excellence job done 🙌

Repair Quality

Customer Service

Great customer service 👏

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Well from the beginning to the end good communication over the progress of the repair.

Likely to Recommend

Repair Quality

Great service

Customer Service

The best

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so nice and professional

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent services

My Experience

Very good customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your team did an amazing job from start to finish. From the time we walked in the door until it was time to pick it up. Just great service!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Maryann was awesome, she was very helpful and kind while I was dealing with all the stress of the accident

My Experience

Excellent repairs, Fast And very Professional. I give the entire crew there A++++++. Especially the young lady that runs the reception area!!! Great job

Likely to Recommend

Definitely will and would

Repair Quality

Great job good as new

Customer Service

Everyone there was good to go. Especially the receptionist

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Customer service was EXCELLENT. The front desk receptionist was the highlight of my day, a great joyous person. My repairman Lee was superb made service EXCEPTIONAL. THANK YOU BOTH FOR ALL THAT YOU DO.

Repair Quality

Customer service was EXCELLENT. The front desk receptionist was the highlight of my day, a great joyous person. My repairman Lee was superb made service EXCEPTIONAL. THANK YOU BOTH FOR ALL THAT YOU DO.

Customer Service

Customer service was EXCELLENT. The front desk receptionist was the highlight of my day, a great joyous person. My repairman Lee was superb made service EXCEPTIONAL. THANK YOU BOTH FOR ALL THAT YOU DO.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very nice and friendly

Likely to Recommend

Repair Quality

Muy amable,profecionales

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Steven was outstanding and very kind. Mary Ann at the front desk is awesome. Her customer service us 5 star.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everybody handled my claim with speed and precision. Great experience.

Likely to Recommend

Repair Quality

Looks good!

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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