Crash Champions #0034 Madison
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great staff. Doreen is a jewel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris Champion team did a wonderful job on my Toyota. thanks to everyone .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was pleasant and informative about the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Apparently, an employee left unexpectedly, which resulted in a new manager having to step in and handle the situation. I understand he did what he could to make things right, and I do appreciate him filling my gas tank. However, the repair process took nearly a week due to waiting on an emblem that could have been sourced much quicker, even overnight. During that time, I was unable to operate my airport transportation business, which resulted in an estimated loss of approximately $1,000 in income. While I appreciate the effort that was made, the delay had a significant financial impact on my business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excelente trabajo muy buena calidad agradezco grandemente el buen trabajo
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job thanks for everthing
Customer Service - 5.0/5.0 -
Thanks for everthing good job in it was fast
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have no complaints. Took care of me like I knew they would! Thank you again!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Is not all done We still waiting for a door molding is in back order it took them near 4 months
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
It took them about 3 months to finish it and as of today they did not finish it we still waiting for parts
Customer Service - 2.0/5.0 -
They never told me accurate information
Likely to Recommend - 5.0/5.0 -
So is highly recommended.
Repair Quality - 5.0/5.0 -
All very well, good job.
Customer Service - 5.0/5.0 -
All very well.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I have some kind of residue or chemical that is on my back up camera that is causing the screen to look blurry when I back up
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job—I will definitely recommend you. Good work, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will be happy to bring my vehicle to crash champions again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work, completed quickly. Customer service was exemplary from the drop of to the pick up of my car. I appreciate the updates and it was completed much early than anticipated. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job I am happy with it in a reasonable amount of time the job was done.
My Experience - 5.0/5.0 -
Friendly service from everyone I encountered