Crash Champions #0034 Madison
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Above and beyond services. Finished my truck, five days early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond services
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This would be my 3rd vehicle I’ve taken here. They always do an awesome job! Never will I go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was great! Looks like nothing ever happened
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communicated to let me know the progress every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
The team was fantastic! I felt cared for and the service was excellent: thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The 1st time we went to pick my truck up someone at the shop damaged the driverside which was not the initial repair spot and tried to release it to us without saying anything and pinstripes didn't match. 2nd time went to pick it up they cracked a piece on the front bumper and said it was old damage underneath the piece they removed, we showed them a picture that clearly showed no prior damage before being repaired and not sure why they needed to replace the piece. So we refused to leave it again.
Likely to Recommend - 2.5/5.0 -
Probably not this particular shop.
Repair Quality - 2.5/5.0 -
Damaged my truck while it was there and no one reported it. Luckily we noticed it before we took possession.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Ya know? I give y'all a 10 lol.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The bumper doesn't align with the car in some spots.
Customer Service - 3.0/5.0 -
The link sent to me about progress and date to be finished said it would be ready on the 24th. The representative said it would take another day and it actually took 2 more days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Tie rod on passage Side was apparently damaged in accident and wasn’t noticed by adjuster or repair shop assumed they thought just cosmetic damaged only so wasn’t repaired
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was extremely helpful and car looked great! Went over and beyond to get my car back a little earlier than scheduled due to a personal delima. Definitely would recommend them!
My Experience - 5.0/5.0 -
I loved how kind the staff were. Very friendly. If I need any car repairs I will definitely choose this location.