Crash Champions #0065 Willowbrook

4.9 (4,083reviews)
98%
9960 FM 1960 West,  Houston,  TX  77070

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (4,083)

My Experience

Fast and excellent service.

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My Experience

Everything came out to be detailed even in the little things.

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I will recommend Crash Champions to anybody that needs collision repair.

Repair Quality

Everything detailed how its supposed to be.

Customer Service

No complaints.

Returned Clean

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Crash Champions did a very good job on my truck

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Repair Quality

Expensive for light and bumper repair. Great work and craftsmanship

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My Experience

The Crash Champions team did a very good job in repairing my vehicle. Thanks!

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Repair Quality

Originally my steering wheel / alignment wasn’t straight but after taking it back the team took care of the issue.

Customer Service

Originally I was upset but Irving and the manager did everything to fix the issue I had with my wheel. They even finished two days earlier than expected. They were kind enough to provide me a ride home so I wouldn’t have spend money on a uber or wait in the shop for a few hours. I appreciated that.

Returned Clean

Likely to Recommend

They did good job I guess other than the front window got foggy on the lower left close to the door handle. The rear back window didn’t get foggy nor the right front and back. The right was the only window that got foggy. And I don’t have a clue why that happened it was only the right front window. It had 4 or 5 inch diameter circle of fog. I need to move to San Antonio maybe I can have it checked out in San Antonio

Repair Quality

I guess it was not that bad but it took (4) days over than I what I was told. I was told Friday and turned out Wednesday. And no call to let me know what is happening.

Customer Service

Good overall no problems. Good service

My Experience

You did an excellent job communicating status with me

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Great service

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Service was good and I appreciate the way all the guys treated me.

Repair Quality

After market light cover on driver side had scratches!

Customer Service

The gave me constant updates although it took much longer for the repair then I had anticipated.

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Excellent job on our vehicle. Nice and courteous people works there. No complaints whatsoever.

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Crash Champions made the repair of my car seamless. Appreciated the occasional updates on the finish date for my car. Repair was excellent… even down to the matching of paint.

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My Experience

Real good service and a great job

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I’m satisfied with their work

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