Crash Champions #0066 Bellaire
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was very happy with the experience and speed at which my vehicle was repaired. Gary was extremely helpful to me throughout the process.
My Experience - 5.0/5.0 -
Gary was very good to me, in every aspect of my experience. He listened to what I needed and my financial constraints. We worked through the issues and am very happy with the results. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There is a rattle in the back of the vehicle where the repair was made. It would be great if the source could be found and remedied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exception communication though out the whole process- very good. All work looks great and can’t tell the vehicle was ever hit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service, repairs always done to perfection, vehicle looks like new Have been using this center for several years due to their professionalism, and will always come back here, best car repair in town Garry is the best manager , customer service is superb Repairs are quick, to the highest standards
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work, process was very smooth
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Well we will see when I get my van back the second time
Repair Quality - 3.0/5.0 -
Well the ban was not fixed properly and I had to bring it back . But the employees were wonderful to work with.
Customer Service - 5.0/5.0 -
Really likes your employees very helpful
My Experience - 5.0/5.0 -
Yes, the experience was 5 star service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Wrong Parts
Repair Quality - 1.5/5.0 -
Wrong Parts
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Reason is the car battery issue that needs to be rectified. If it is addressed then perhaps I would increase the score.
Repair Quality - 0.5/5.0 -
I had no concerns with the quality of the body repair work itself – in fact the people at Crash Champions have been very polite and pleasant. However, the day I picked up my vehicle, I noticed the radio station had been changed to a Spanish-language station. As I do not speak or listen to Spanish-language radio, this was unusual. The following day, my car battery was completely dead, leaving me stranded miles from home and unable to pick up my children from school. Prior to this incident, the battery had never caused any issues. My vehicle had been at Crash Champions for approximately three weeks. As a result, I had to purchase a replacement battery at a cost of approximately $350 at Firestone, and I have retained the receipt. I intend to speak with the manager at the Crash Champions location on Bellaire Blvd in Houston to request reimbursement for this expense. Given that the battery had been reliable before the repair, I suspect it may have been drained while the vehicle was in the shop, possibly due to the radio or lights being left on for an extended period, which may have significantly reduced the battery's remaining life.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and kind. They kept me informed of the progress on the repair job on my little red Chevy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sound and reliable work with best results with good contact to inform me of their progress throughout the repair. Very professional and most courteous.