Crash Champions #0066 Bellaire
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Communication was excellent and work was done fast and was very high quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did excellent work and were fortunately in my neighborhood so I could drive there and talk to them when they didn’t answer their phone.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great service and communication from Elvis was fantastic. I will definitely recommend crash champions.
Likely to Recommend - 5.0/5.0 -
Yes anyone that i know thats involved in an accident, i will recommend crash champions. Elvis was terrific!
Repair Quality - 5.0/5.0 -
Car came out looking better than brand new
Customer Service - 5.0/5.0 -
Everyone in the front especially emely, elvis, gary were super helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The black flaps over the wheels are still not on correctly. It is bubbled or you see the glue. The headlights still need adjustment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 3.0/5.0 -
Not enough staff The woman behind the desk had to handle everything.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My overall experience was stressful due to the lack of communication from this company. What should have been a quick repair ended up taking three weeks to fix a broken rim and tire. When I first brought my car in on a Wednesday, I was told it would be ready by the following Monday. However, I had to call myself to get an update, only to be told that because I wanted the exact rim (not a similar replacement), it had to be specially ordered and would arrive by the end of the week. At the end of that week, I again had to call for an update since the app was not updated. That’s when I was informed the car failed the alignment test and additional parts needed to be ordered because it’s a newer (2024) vehicle. At that point, what should have taken a few days had already turned into two weeks. The app was then updated to reflect a Thursday or Friday pickup by 4:00 PM the following week. I waited, but on Thursday I called four times and received no answer or callback. By Friday morning, after calling again, someone finally picked up and told me it would take yet another week because more parts needed to be ordered. At that point, my frustration was at its peak. No one ever reached out to provide updates—I had to call every time, and the app was only updated after I inquired. The lack of communication and urgency made this experience unnecessarily stressful. Taking three weeks to fix a rim and tire, with the explanation being that I wanted the exact rim and that the car is newer, is unacceptable. The only plus out of it on why I'm giving 2 and not a 1 is I do appreciate my car being washed since It was def time for one .
Customer Service - 1.5/5.0 -
Refer back to my last comment
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was still some cement on the car, on the mirror, on the door crevice in some spots and on the back trunk that I hoped would be removed/ cleaned off, that wasn’t. Paint job was good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gary helped me with my car. He took care of repairing my issue and I appreciate his work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am not really happy with the work my front bumper did get installed properly they damaged the tip on the driver side they crack the front of it there loose screws and I am missing my spare tire please call me to get fix properly right thank you
My Experience - 5.0/5.0 -
Great job. Fast service and really nice team of workers!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Crash Champions to anybody who asked for a recommendation for car repair
Repair Quality - 5.0/5.0 -
Crash Champions was amazing to work with!!! I scheduled everything via my insurance, got an appointment quickly, and got my car back in a timely manner! The team was also incredibly helpful and nice. I also got status updates with estimated repair times as well.
Customer Service - 5.0/5.0 -
The team at crash champions was wonderful. Everyone was so nice so sweet, especially Gary, who helped me out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Prompt courteous staff
My Experience - 0.0/5.0 -
After ten days, the door repair remains unsatisfactory. The paint color is inconsistent with the rest of the car, and due to poor installation, the door rattles and creates unwanted noise inside the cabin
Likely to Recommend - 1.0/5.0 -
You couldn’t install the door properly
Repair Quality - 1.0/5.0 -
In ten days, you couldn't even install a single door properly. The glass vibrates while driving, and there are various noises coming from inside the car.
Customer Service - 1.0/5.0 -
In ten days, you couldn't even install a single door properly. The glass vibrates while driving, and there are various noises coming from inside the car.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great experience!