Crash Champions #0072 Bandera
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very nice folks here
My Experience - 5.0/5.0 -
From the time I walked in the door Pablo G and his team exemplified great customer service. Within an hours time frame we had the approval for the work to be started on my vehicle. Pablo kept me informed on every step in then process and my car was completed in one week and week early. Thanks to Crash Champions for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely happy with the service the customer service and the communication I received throughout this the journey of my car being repaired. However, the only thing I disliked was the fact that I received my car and it was completely dirty in the inside from where it was getting repaired. They did not clean up after themselves.
My Experience - 5.0/5.0 -
I was extremely satisfied with the repair of my truck. The crash champions team is extremely helpful and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. I hope I never need your services again, but should the occasion arise I will be a repeat customer.
Customer Service - 5.0/5.0 -
Sandy was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I am satisfied now, however it took 3 trips instead of 1 to pick it up. When I was first contacted, the panels and gaps were not aligned or even. The repair team fixed that in a day and I picked up the next day. Driving the vehicle, the alignment was off and it pulled to the right pretty significantly. I had to return the following day for the third time. The repair team quickly fixed the alignment. While the final result was acceptable, it shouldn’t be in the customer to push for the repairs to be done right.
Customer Service - 3.5/5.0 -
Justin and Kim were bright spots in the experience. They communicate timely and well. But I can’t rate the experience a 10 when someone signed off twice on unsatisfactory work on the vehicle.
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 4.5/5.0 -
Everything went well. Pablo was very friendly.
Customer Service - 5.0/5.0 -
Everyone was courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Bandera location have the sweetest most caring employees. From the moment I walked in, I was not worried because everything had to been explained clearly to me via phone before my appt. The were able to answer all of my questions from first to finish. While they had my vehicle, they never stopped keeping me updated on what was going on with the repairs. They really helped me out. So thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Awesome
My Experience - 5.0/5.0 -
Service was preform mighty quick , and happy how great my car looks.
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Car look great again and work is fully guaranteed.
Customer Service - 5.0/5.0 -
Called my and gave me updates on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding group in all phases of collisions! 5 star+ service and care
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The service was fast, efficient, and well done. Highly recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sandy was amazing. Very friendly and professional and answered all our questions. And made sure that we were updated regularly on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sandy was amazing and kept us informed and gave us all the information
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Fast
Repair Quality - 5.0/5.0 -
Can't complain they did a great job.
Customer Service - 5.0/5.0 -
All around good people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was taken care of and Sandra followed up with me every step of the way and show exceptional care and customer service. I appreciate it