Crash Champions #0072 Bandera
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was taken care of and Sandra followed up with me every step of the way and show exceptional care and customer service. I appreciate it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great daily communication Quick turnaround, looking good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed daily
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are very satisfied with the work you all did on our Kia. Great job Team!!! You will be highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with a job done. Will recommend Crash Champions to family and friends 🧡
Customer Service - 5.0/5.0 -
Customer service was excellent.
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved how I was informed of the updates on my vehicle daily. Greatly appreciated.
My Experience - 5.0/5.0 -
Pablo was great very helpful and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Team was nice, parts took a long time to come in. The paint quality was not great. Already had chips in the paint on NEW parts.
Customer Service - 3.5/5.0 -
Called and left a voicemail. Never got a call back.
Likely to Recommend - 0.5/5.0 -
I felt the job on my car was not complete
Repair Quality - 2.5/5.0 -
The door was replaced, it seems it was replaced with a used door the inside panel is all nicked up. Didn’t bother to paint. Also door handle feels rough when opening.
Customer Service - 5.0/5.0 -
Lady that assisted me very professional.
My Experience - 5.0/5.0 -
Miss Sandra was splendid. Great customer service, felt taken care of as soon as I stepped in the building. Made a special accommodation for my appointment. I will definitely recommend crash champion to anyone needing repairs to their vehicle.
Likely to Recommend - 5.0/5.0 -
Would recommend 100%, especially Miss Sandy
Repair Quality - 5.0/5.0 -
Sandra helped me every step of the way and made my experience super easy. Great customer service. 10/10 experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was excellent from everyone in the collision center.
Likely to Recommend - 5.0/5.0 -
Yes recommend everyone
Repair Quality - 5.0/5.0 -
Great customer service from everyone. Justin was my point of contact and he did a great job with everything.
Customer Service - 5.0/5.0 -
Great service from everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sandra did very good customer service and the job was done perfectly on time thank you so much to everyone
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Kim at the front desk was incredibly welcoming to me and my son. She provided all the information I needed, answered my questions thoroughly, and made the entire process feel smooth and stress-free. Her excellent customer service made for a great experience, she also stayed said I could call at any time and the text contact through the whole process was great made me feel in the loop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Will recommend but warn them to look over with a microscope
Repair Quality - 3.5/5.0 -
The cover wasn't addressed, it jams now and it needs to be jolted open. Tailgate has a small gap when you close.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pedro kept me well informed on the progress of my car.
Customer Service - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 5.0/5.0 -
I will always come back to Crash Champions if I am ever in an accident again.
Repair Quality - 5.0/5.0 -
Great service and communication through the whole process of my truck being repaired.
Customer Service - 5.0/5.0 -
Great communication.