Crash Champions #0104 Thunderbird
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 0.0/5.0 -
The bumper where I hit had damage but was not replaced..after it is submitted to the insurance i will have to return, in the future, so that it can be replaced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
First time I was ever in an accident. They were great
Repair Quality - 5.0/5.0 -
Best service, kept me updated all the time. Great experience. Completed when they said. Professional at all times. Car looked amazing.
Customer Service - 5.0/5.0 -
Best customer service, friendly and attentive.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash took care of everything and even helped with the rental car part... they provided daily text updates and let me know as soon as it was ready... the service there was wonderful!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions repaired my car to the point I cannot even tell I was in an accident. They were professional and followed through with updates of the repair and getting my car back to me earlier than expected. If your in a collision this is where to get your car repaired.
Likely to Recommend - 5.0/5.0 -
The did the job better than I expected.
Repair Quality - 5.0/5.0 -
They did a beautiful job of repair my damaged car.
Customer Service - 5.0/5.0 -
I was always updated, knew what to expect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job thank you will be back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend people every week
Repair Quality - 5.0/5.0 -
Easy to work with, repair was done very well.
Customer Service - 5.0/5.0 -
Everyone I worked with was very helpful and quick to respond.
Returned Clean
My Experience - 5.0/5.0 -
Cheyanne was amazing!! The level of communication was beyond what I expected. Continuously updating on the status of repair and helping to make the repair more complete by steering me in the right direction. All other team members involved were top notch in service and kindness as well. No one wants to think about where they will get their car repairs after an accident, but I will always remember Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We had trouble opening the cover to the gas tank after repairs were completed. Crash Champions offered to look at it, but it would entail traveling across town once again. We were finally able to get it open.
Customer Service - 4.5/5.0 -
Sometime received conflicting information; but everyone tried to service our needs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I only wish the maintenance issue was resolved
Likely to Recommend - 3.5/5.0 -
No comment
Repair Quality - 2.5/5.0 -
Still having an issue with my maintenance light
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was great getting continued update from John on the repair on my truck
My Experience - 5.0/5.0 -
Every person was helpful, repairs completed ahead of initial estimate. Relationship with Enterprise was very helpful as this was my first ever repair claim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thoughtfully company to do business with stress free experience . job will done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
kept me informed of every step in the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We had a great experience. Cheyenne kept us up on the progress of the vehicle. The car was done ahead of schedule.
My Experience - 5.0/5.0 -
A very professional experience from the team of Mike, Sheyanne and Chey! Explained the process, gave me a compition date, then completed early by 12 days! During the time while in the shop kept me well informed of progress each day. The repair to my car was Perfect! A very satisfied customer!