Crash Champions #0121 Allen
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Richard was very candid, and helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The workmanship was excellent. I had the best experience with the service advisor Richard. The vehicle was done on time and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was better than I expected, and done in a timely manner.
Customer Service - 5.0/5.0 -
Richard keep incontact with me the whole time, and delivered excellent customer service.
My Experience - 5.0/5.0 -
Great service and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Great service and communication
Likely to Recommend - 5.0/5.0 -
I will recommend to my friends.
Repair Quality - 5.0/5.0 -
I am satisfied with the work
Customer Service - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and nice people.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so very grateful that you were able to fix my car. Richard went above and beyond to make my old Honda look like new. And he found everything that needed to be fixed. I have taken good care of my car, and now it is just like new. Great job. And much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
i appreciate the care they put into fixing my car. richard was the best and made the process seamless and stress-free.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Would receive messages regarding updates on vehicle but when the vehicle completion date got pushed back i got a message stating they would inform me or parts allocation and soonest completion but heard no word. Had to call to find out if car was completed on date told but was told i would get a call back after lunch on update and did not get that and had my wife call up there to confirm if vehicle will be completed that date as told but was informed its pushed to saturday.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love constant text updates, repairs and paint completely in fast timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very transparent and they did a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Richard was exceptional throughout the entire process, keeping me informed every step of the way. The work was completed flawlessly and finished well ahead of schedule. I’m grateful for the opportunity to have chosen Crash Champions and truly appreciate the outstanding service provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Richard was exceptional throughout the entire process, keeping me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Heavy paint smell has been present in the vehicle. Not sure there is any way to prevent this.
Customer Service - 4.5/5.0 -
Overall great. Check in and initial communication could have been better.