Crash Champions #0128 Lombard Roosevelt
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I was unfamiliar with crash champions prior to this repair. And although I hope not to have to visit again, I highly recommend you.
Repair Quality - 5.0/5.0 -
Great experience. Bert (Bird) was professional and responsive, and delivered on the expectations explained from the onset. He is a great representative!
Customer Service - 5.0/5.0 -
Great service. See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great experience with a less than ideal situation.
Repair Quality - 5.0/5.0 -
Went above and beyond to address all of our concerns.
Customer Service - 5.0/5.0 -
Any changes based on items that needed to be addressed were dealt with in a very timely manner and explained well.
My Experience - 5.0/5.0 -
Crash Champions - does a great job repairing my vehicle. Just like brand new again.
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
I can’t say enough wonderful things about my experience, their service, and the quality of the work they complete. Louis and the team are so helpful, they take pride in helping and getting to know their customers. Highly recommend their shop for all your car needs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The personal attention and service is to be commended... it was a pleasure
Likely to Recommend - 5.0/5.0 -
Like I said, it was a pleasure
Repair Quality - 5.0/5.0 -
Everything was handled in an extremely professional way. The people at the shop were very attentive. It was a pleasure
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Quality repair was pretty good
Customer Service - 3.5/5.0 -
I had to call a couple of times to know the completion of repairs
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Bird was great keeping us in the loop through the entire process. It really shows that Crash Champions values the Customer Experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
it took two weeks to repair a minor damage the can be done in a day or two.
Customer Service - 2.0/5.0 -
i called a number of times 3 days after dropping the car with no call back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team was amazing!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Communication delay with updates. More than expected.
Customer Service - 5.0/5.0 -
Great