Crash Champions #0149 Morse Rd

4.7 (3,866reviews)
94%
3360 Morse Road,  Columbus,  OH  43231

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,866)

Likely to Recommend

Repair Quality

looks great

Customer Service

great customer service, communication and a repair well done

My Experience

Wonderful job!

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Repair Quality

Great job as always

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Crash Champion is my first experience dealing with there body shop. All I can say is job well done and all staff that I can in contact with where kind, courtesy, and friendly. Thanks Crash Champions!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Crash Champions did an outstanding job and also gave great customer service throughout the repair process. The staff was very friendly and kind to me and my wife and I really appreciate that. They took away the stress that I felt going through the repair process and I am very happy with and grateful for their service and workmanship!

Customer Service

My Experience

This is the 2nd time I’ve used Crash Champions. Both times have been great. Everyone is professional and very efficient. On top of that everyone is very personable and friendly. I want to thank everyone for a very pleasant experience from start to finish.

Likely to Recommend

Repair Quality

Best experience. Everyone was friendly and very professional. Work was excellent. My vehicle looked like new. Thank you for a pleasant and stress free experience.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I would recommend to anyone

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

After a botch job from another shop, crash champions came through in a clutch and fixed my vehicle correctly. They were polite, professional and completed the work super fast. Very pleased

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

I’m very happy for the service that I have received from your company especially from Miss Amber who helped me from beginning to the end. She is very kind and very nice.

Likely to Recommend

Repair Quality

Satisfied with the work

Customer Service

Happy with the service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Amber kept me updated with everything and I really appreciate that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good communication, stayed on the timeline as issues came up with the vehicle in my opinion

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’d give it a 0 if I could. Horrendous experience.

Repair Quality

The camera had to be replaced again and the plastic spoiler was not completely seated but those were remedied quickly. Paint looks perfect.

Customer Service

I never would have gotten updates had I not called. Seems people have multiple lunches as that was always the excuse or that my advisor was at the other location. I had one occurrence where I called, someone put me on hold for a few minutes, they picked up and cursed their co-worker for calling them and hung up. Called me back in a few minutes and acted like nothing had happened. Easily the worst customer service I have experienced. As soon as I informed my insurance and got the manager involved, customer service was non-existent.