Crash Champions #0153 Gaithersburg
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
good job in the repair and paint I am so happy thank you Crash Champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy crash champions. he do good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks like new, highly recommended. I am very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to the team!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Staff. Great Results.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best estimate, polite, kept me informed. Great experience.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
They’ve done well in previous experiences.
Repair Quality - 1.5/5.0 -
Did not contact me in a timely manner when parts came in. I had to contact Crash Champions three weeks after parts were ordered. The job took only about 30 minutes. Minimum labor charge was at least triple and was said to be mandatory.
Customer Service - 1.5/5.0 -
Same reasons are previously mentioned.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Christian is very customer friendly
Customer Service - 5.0/5.0 -
They informed every step of the way
Returned Clean
My Experience - 5.0/5.0 -
Best experience ever with a body shop! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best ever body repair shop!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We came in for an oil change and were satisfied with the timeliness, work and performance of the workers.
Customer Service - 4.5/5.0 -
Very satisfied with the physical work and printed details but a bit concerned with the time period the car was gone, 4/1/26 -6/26/26. Nearly 90 days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service is outstanding. They answered every question I had. They left me feeling comfortable and confident.Leaving my car with them.
Customer Service - 5.0/5.0 -
Excellent customer service from everyone.
Likely to Recommend - 0.5/5.0 -
Takes unreasonable long time to repair
Repair Quality - 1.5/5.0 -
The process was smooth but very long
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
This is the worst experience I’ve ever had with an accident—one I didn't even cause. My car was damaged by the impact it took, yet the so-called technicians claim the warning light that came on has nothing to do with the accident. Thanks for nothing. I can only assume the parts they used for the repair are going to be total junk, considering they told me the car wouldn't be ready until July 10th due to everything that needed replacing, yet they handed it back to me on Thursday, July 2nd—funny how that works, right?
Customer Service - 0.5/5.0 -
This is the worst experience I’ve ever had with an accident—one I didn't even cause. My car was damaged by the impact it took, yet the so-called technicians claim the warning light that came on has nothing to do with the accident. Thanks for nothing. I can only assume the parts they used for the repair are going to be total junk, considering they told me the car wouldn't be ready until July 10th due to everything that needed replacing, yet they handed it back to me on Thursday, July 2nd—funny how that works, right?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Me encantó toda su gestión, coordinación con Enterprise para conseguir y entregar el carro rentado mientras arreglaba el mío
Repair Quality - 5.0/5.0 -
Excelente atención y calidez por todos los empleados que me atendieron!