Crash Champions #0153 Gaithersburg

4.8 (3,410reviews)
96%
8221 Snouffer School Road,  Gaithersburg,  MD  20879

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,410)

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My Experience

Everything was excellent! They responded really fast when we submitted our claim to the insurance and they were letting us know all the steps of my car. Thank you so much for everything!!

My Experience

The staff were excellent but I realized they did not have enough to offer handicapped clients. I have a walking problem so minimal walking is ideal for me. I’m sure you can come up with creative ways to address that.

Likely to Recommend

Repair Quality

Had to return x1 to finish up a few small things but totally satisfied with the experience.

Customer Service

Pleasant and professional crew!

My Experience

Likely to Recommend

Repair Quality

The damages were repaired ahead of schedule which allowed me to get back to my volunteer work.

Customer Service

Please see prior comment.

Returned Clean

My Experience

Excelente service I’m really Satisfied with the results would go again

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Customer Service

Returned Clean

My Experience

Service was great! They were responsive and proactive in the repairs! Also completed the job quicker than expected.

Likely to Recommend

Repair Quality

Service was very prompt – early in fact. Communication was really good and everybody was very pleasant and friendly.

Customer Service

Returned Clean

My Experience

Thank you all for the service you all gave us and the repairs came out great looking good as new thank you all again!!

Likely to Recommend

Great to work with

Repair Quality

Great service

Customer Service

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Returned Clean

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Repair Quality

The team worked very well and were very polite with us. They were very informative. Nancy was amazing with us and helped keep us updated, we are thankful for her and the service she provided us with.

Customer Service

Nancy was amazing. She kept us at ease with everything.

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Returned Clean

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My Experience

Very satisfied with the service

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You do great work.

Repair Quality

I love Crash Champions. The staff is pleasant and efficient. The work done was excellent (both times) and was completed in record time!

Customer Service

Thr staff explained everything to me and provided much appreciated updates regularly.

Returned Clean

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Repair Quality

Excellent all around! Second time with you guys! Thank you!

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Returned Clean

My Experience

Please alert people to the fact of not accepting cash. Thank you for the exception made for me. The car looks nice.

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Customer Service

Professional and friendly staff. I brought cash to pay for my deductable and was informed they didn't accept cash. A manager made an exception and I appreciate that. Remind future customers about that no cash policy, I was told when I was trying to pay. The JEEP looks nice. 👍🏾