Crash Champions #0153 Gaithersburg
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
It was wonderful. They did great Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex was excellent as was the rest of your staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful service & extremely nice people to deal with from your receptionist to your coordinator! Will recommend your company whenever needed!
My Experience - 5.0/5.0 -
Timing was great; service was performed well; staff was very professional. I had Alex as my provider. He constantly informed me of the progress being done on my car. When I told him I probably would not be able to get my car by closing on the day it was ready, he volunteered to remain there until I arrived. I have never experienced such amazing service! Alex was by far the best service provider I've had anywhere in a long time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex Marcia was terrific!
My Experience - 5.0/5.0 -
Dealt with Alex at the service king in Gaithersburg Maryland. He was great, kept me up with the status of my car and the final product was a perfect repair. Will 100% recommend this shop to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I was pleased with the customer service I received from the representative that oversaw my repairs. However, I was not pleased with how the credit department handled refunding my deductible.
My Experience - 5.0/5.0 -
thanks for the wonderful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I found your staff very helpful from the the start until the moment the job was completeted. I was very pleased that the repairs were completed in a record time. I will sure recommend you shop to my fiends and collegues
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Andrew was very knowledgable and professional. Great with the follow up. The other gentleman who helped me when I retrieved my car was wonderful too. Explained everything in great detail. I would highly recommend this Service King location.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The agent was very friendly. He made sure I was well informed, he addressed all my concerns . i very much appreciated his help
My Experience - 5.0/5.0 -
Alex was extremely helpful about getting mein and out of appointments quickly, and he kept me well informed about my car's progress. I was very impressed with how quickly Service King did the work and how good the car looks. I would definitely recommend Service King to other people. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs look great. Our repairs were done well ahead of schedule. Everybody at this location was very friendly and helpful. Alex & Margarita are definitely 10 out of 10.