Crash Champions #0153 Gaithersburg
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the daily updates on the progress of my car repair. Everyone I dealt with was kind and professional. Overall it was a good experience and the car looks great. Thank you.
My Experience - 5.0/5.0 -
Many thanks for repairing our car. We appreciate the communication of updates and other details along the repair process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience at Crash Champions was excellent!! The customer service, the professionalism, the daily updates and the final results were excellent! The team was very customer oriented. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. However, you need to find another vendor for some parts. I had to wait an extra week for a job that should’ve been done much earlier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10/10 ⭐️
Repair Quality - 5.0/5.0 -
The customer service was great, and my car was ready to be paid cord up sooner than expected. All of the staff members were very nice as well. Everything was explained to me in a way that I could understand.
Customer Service - 5.0/5.0 -
I was very impressed with the customer service. Everybody was really nice, and they were able to answer all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job repairing my car and great staff and customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service Was open on Saturdays
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional staff. Answered all my questions. Kept me up to date thru out the repair process. Finish the car before the initial completion date. Very happy customer
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick whom helped me get my car back at pick up went above and was able to get me a new battery that was not on the initial estimate due to the battery working for them after they had charged it, however at pick up it became clear that the battery indeed needed to be replaced.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire staff at Crash Champions Gaithersburg were extremely friendly and helpful! They made the process of repairing my car very easy. They were very active in informing me of every step of the process my vehicle was in which was very reassuring for me. I thank them for getting my car repaired in a timely manner and will be sure to recommend them to others!