Crash Champions #0154 Charlotte
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I liked the updated calls everyday! Everyone is super nice and helpful!
My Experience - 5.0/5.0 -
Service King updated me regularly with the status of my vehicle. I was very impressed with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kayla schiel was awesome she went above and beyond for me and kept me updated through the entire process
My Experience - 5.0/5.0 -
This was the easiest experience with the car repair. Excellent job, great communication full satisfaction. Thanks a lot! I have already recommended this service to a friend. Maria Wikle:))
My Experience - 5.0/5.0 -
I really appreciated Jim following up with me via phone and email of the status updates on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kalya was very helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Poor timeline.Appointment was made for service when I assumed parts were in (as I was told). Only to drop off our vehicle to sit 2 days awaiting parts, and then the "guaranteed" timeline of 1/28 was not met either. I appreciated text updates and initial customer service at the shop, and friendly staff but grossly underwhelmed by overall performance.
My Experience - 5.0/5.0 -
The service was wonderful even after my cares and concerns. All and all my needs were meet with excellence. Thanks!
My Experience - 5.0/5.0 -
Kayla Schiell was our service advisor, and was very personable and kept us informed every step of the way. Unfortunately for us, this is our third time at your shop, but each occasion has been the same - we are very pleased with the service we have received every time, and it at helps alleviate the stress of an unfortunate accident knowing the car will be repaired quickly and that there is such a connection between your service personnel and us as the car goes through its repair process. We would gladly recommend you to our family and friends. Thanks for the great experience, and keep up the great work!
My Experience - 5.0/5.0 -
Kayla did a great job with repairing my car. She kept me updated and let me know when the car was ready. Excellent service!