Crash Champions #0154 Charlotte
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service and work.
Repair Quality - 5.0/5.0 -
Excellent service and work; they meet the delivery deadline. Thank you very much!
Customer Service - 5.0/5.0 -
Excellent service, the mister was very kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It's a great place.
Repair Quality - 5.0/5.0 -
This was a remarkable experience. From renting a car (not their job) to insurance and expectations. I wouldn't think of using anyone else.
Customer Service - 5.0/5.0 -
It was remarkable. It was Disney World or Nordstrom's of repair shops.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The intake process was great! The people were extremely helpful and overall the experience was great. The only hiccup I had was after I dropped off my car I didn’t get an update on an ETA until I reached out.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service . Very professional and friendly staff. Everything was completed as stated and on time! My 2nd time here!
Likely to Recommend - 5.0/5.0 -
I've used them twice!
Repair Quality - 5.0/5.0 -
Great work and nice people!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My customer service representative was very knowledgeable. He took his time and explained everything that needed to be done to my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kody was amazing! Kept me updated and assured that my vehicle was in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Dave and the entire team were very helpful, informative, friendly and even entertaining. They did an amazing job and the communication was top tier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave and the team were friendly, polite, informative and communicated with me throughout the entire process. I will definitely be going through them if I have any repairs, paint jobs or collision needs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was guided through the whole process and am so far happy with the workmanship. They were courteous, timely and kept me updated throughout. Many Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was fast and perfect quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and people
Customer Service - 5.0/5.0 -
They are great. We have taken 3 cars in over the last 6 months
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dave and this team are masterful. Fast, high quality and accurate repairs. I am vey happy and appreciative. Thank you.