Crash Champions #0155 Madison Heights
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Crash Champions will be our preferred provider. Hoping not to need services anytime soon though
Repair Quality - 5.0/5.0 -
The repair looks great! The quotes provided were timely and fair. Dave was great to work with!
Customer Service - 5.0/5.0 -
Great service! Helpful team including Dave and Andrea. Brief interaction with a repair tech when first arriving on site and he was helpful and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea is the best she took care of me quite well thank you
Customer Service - 5.0/5.0 -
She went out of her way to help me when I needed it without complaining
My Experience - 5.0/5.0 -
They kept me informed of everything that was being done. An excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
In and out service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional and excellent customer service
Repair Quality - 4.5/5.0 -
Had a few small issues but they were addressed right away.
Customer Service - 5.0/5.0 -
AMAZING! Dave is the BEST!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I have no basis of comparison and I realize there are factores beyond their control, but it seems like their could be greater efficiency.
Repair Quality - 3.5/5.0 -
It took a long time to repair minor damage.
Customer Service - 3.5/5.0 -
Representatives were very courteous but seemed hamstrung by lack of parts and approvals needed.
My Experience - 5.0/5.0 -
Everyone was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea was a true pleasure to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you all!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs that were done on the Equinox look great. I highly recommend the work that Crash Champions does to complete repairs that need to be done.
Likely to Recommend - 5.0/5.0 -
If anyone were to ask me what place to take their vehicle for repairs I would recommend Crash Champions.
Repair Quality - 5.0/5.0 -
A great job was done on the vehicle. Removing the dent that was on the door is nice and clean now. Thanks.
Customer Service - 5.0/5.0 -
Andrea Johnson was great in letting me know the progress being done on the vehicle. I never felt worried about if the vehicle would be late. It was actually done early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from start to finish! They did an excellent job repairing my car and completed everything right on time as promised. Professional, reliable, and easy to work with. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication by Andrea was excellent. I had updated estimates of when the car would be completed and what was going on. My car was repaired and clean when it was ready.
Likely to Recommend - 5.0/5.0 -
I liked how they worked directly with my insurance company and communicated and coordinated with them
Repair Quality - 4.5/5.0 -
Car was repaired well and looks good.
Customer Service - 5.0/5.0 -
Excellent customer service and communication. Andrea Johnson was fantastic!
My Experience - 5.0/5.0 -
The entire experience was smooth and I was well informed the entire time my car was being serviced. My only dislike was the length of time it took to get my baby back but thats 100% my fault because my car is European. Overall, A+. Andrea was by far the best part of the whole experience. Always answered the phone and responded promptly, professionally and showed me that she truly cared start to finish. Everything was above and beyond, THANK YOU!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely everything about this process was easy and extremely helpful. Dave was absolutely wonderful and communicated clearly with proper expectations. I always knew what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best experience! Great communication and vehicle looks brand new again! Thank you to Dave and staff!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was an excellent job done on the car. It looks like a brand new vehicle. Thanks for the great work on it.
Likely to Recommend - 5.0/5.0 -
Yes if someone asked to make a recommendation I would tell them to use Crash Champions
Repair Quality - 5.0/5.0 -
The repairs on my car were done expertly. The car looks brand new. It was a great job done in a short time.
Customer Service - 5.0/5.0 -
Angela was great letting me know at what point the car work was being completed and if I had any questions or concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tremendous customer service. Their team did an awesome job rebuilding my truck.