Crash Champions #0158 Thornton 120th
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent Team over There
Likely to Recommend - 5.0/5.0 -
Definitely Reccomend
Repair Quality - 5.0/5.0 -
Excellent Work
Customer Service - 5.0/5.0 -
Great Communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Could be an 11 if it took a shorter period of time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Work on the vehicle was great- the time that took to get it done was a bit long to be without a vehicle.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had a great experience. Crash Champions did a very thorough job and they were very communicative through the whole process. They were quick, efficient, and i'd use them again. The one complaint I have is their appointment scheduling system. I was scheduled to drop my car off on a Saturday at 11 AM and when I showed up the door was locked and nobody was there. I walked around to the side garage and found somebody there who had to call his boss to ask if they could take my vehicle. I have heard of this same instance happening to other customers as well. I would recommend having someone work the front desk on on Saturdays to prevent these situations in the future.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was explained , and the whole process went well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray communicated and delivered as he said he would . Very professional and great customer service. The work on the project was outstanding, Thanks to the Body Man. Lastly, the vehicle was clean inside and out like new!! Great Team work!! Thank you all for your work!! Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We loved all of the communication and hard work you all put into our car looking great! You would never know it was not the originals doors! Friendly and dedicated staff!! Thank you all!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Repairs took too long
Likely to Recommend - 3.0/5.0 -
Slow repairs
Repair Quality - 3.5/5.0 -
Good quality and attention but very slow delivery
Customer Service - 4.5/5.0 -
Ray was very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very friendly and attentive. They really care about customer satisfaction. They have great communication with their customers always keeping them updated about their vehicle. Overall a great experience!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
They haven’t finished yet.
Customer Service - 1.0/5.0 -
They said one thing and is not complete.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My car was done while I was on vacation so it sat for a few days and when I got it back they left clips in my car where they didn't finish the panel and my back window wouldn't roll down cuz they hadn't hooked it up. I brought it in with a full tank of gas and I got it back with a qtr tank gone. Definitely dissatisfied with the service
Customer Service - 1.0/5.0 -
It was clear early on that no one liked their job and at times could be rude when in communication.